Iceland's Play Airlines has ceased operations effective immediately, after four years of service. The airline's board cited poor financial performance and declining ticket sales as reasons for the shutdown, attributing recent struggles to "negative media coverage of its operations."
Passengers affected by the closure have limited alternatives. Icelandair announced it will increase seat availability in markets previously served by Play to accommodate stranded travelers but stated it is "not offering special fares for Play passengers." Those who purchased tickets with premium credit cards such as the Chase Sapphire Reserve may be eligible for compensation through travel insurance provided by their card.
Play Airlines was established in 2021 by several former executives from Wow Air, another Icelandic budget carrier that ceased operations in 2019. Like Wow Air, Play aimed to attract customers with low base fares and additional fees for services including seat assignments and water on transatlantic flights via Keflavik Airport.