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Boeing’s new 777X challenges Airbus A350’s lead in widebody cabin comfort

Boeing’s new 777X challenges Airbus A350’s lead in widebody cabin comfort
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Kelly Ortberg, President and Chief Executive Officer of The Boeing Company | Boeing

For years, Airbus promoted its A350 as the "XWB" (eXtra Wide Body), emphasizing a wider and quieter cabin to distinguish it from Boeing's 777-300ER. The A350's design was aimed at providing greater comfort and modern features, helping Airbus secure a reputation for spacious twin-aisle jets.

Boeing responded by developing the 777X, which features a cabin four inches wider than the 777-300ER. This increase in width gives airlines more flexibility in seating arrangements, such as wider economy seats or improved premium cabins. For passengers, these changes mean less shoulder contact and easier aisle access on long-haul flights.

The 777X has attracted over 350 firm orders from carriers including Emirates, Lufthansa, and Qatar Airways. Meanwhile, the A350 has seen over 570 aircraft delivered to more than 40 airlines globally. This shows that both models have significant adoption among major airlines.

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Boeing worked with design consultancy Teague to redesign the passenger experience on the 777X. Improvements include larger windows—each measuring about 162 square inches compared to the A350’s 125—and higher window placement so more passengers can see outside. These features aim to enhance natural light in the cabin and reduce jet lag by supporting mood regulation.

The lighting system on the 777X uses LEDs that simulate different phases of daylight, similar to technology first used by Airbus on the A350 but with expanded customization options for airlines.

Historically, Airbus set nine-abreast seating as standard for its economy cabins while many Boeing 777s used a tighter ten-abreast layout. With its increased width, however, the new Boeing model accommodates ten-abreast seating more comfortably than before. Airlines now have an option to market the Boeing widebody as equally comfortable as Airbus’s offering while also benefiting from greater passenger capacity.

Another notable feature is redesigned overhead storage bins on the 777X. According to Boeing mock-ups cited by Business Insider, each bin can hold up to four standard roller bags per compartment—double what previous models could manage—and require less force to close. This change aims to make boarding faster and reduce strain for travelers.

Small adjustments like slightly wider seats or raised windows can have a meaningful impact on long-haul comfort. For example, even half an inch added to each seat becomes noticeable across a row of ten seats in economy class; in business class, extra width allows for larger lie-flat beds or suites with doors.

The competition between Airbus and Boeing now centers not just on technical performance but also on passenger experience elements such as space and quietness inside cabins. As both manufacturers continue refining their designs based on airline feedback and evolving traveler expectations, future widebody aircraft are expected to offer even greater comfort and amenities.

Looking ahead, this rivalry is likely to benefit travelers through ongoing improvements in seat size, cabin quietness, lighting systems, and overall design tailored toward passenger needs.

Organizations Included in this History
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