A Bombardier CRJ-900 operated by American Eagle was grounded at Omaha Eppley Airfield after being struck by a lavatory service truck. The incident occurred after Flight 5103 arrived from Philadelphia International Airport. The truck collided with the aircraft while it was parked at the gate, creating a hole in the fuselage just behind the cockpit.
The aircraft, registered as N617NN, is operated by PSA Airlines, a subsidiary of American Airlines. PSA Airlines manages a fleet of 148 CRJ jets, split between the -900 and -700 models. In 2025, the CRJ-900 has experienced several incidents, including a significant accident at Toronto Pearson International Airport.
Passengers were still disembarking when the lavatory truck hit the plane. The impact damaged the aircraft’s skin, grounding it for repairs. No injuries were reported among passengers or ground crew. PSA Airlines brought in a replacement aircraft from Dallas/Fort Worth International Airport, resulting in a delay of more than four hours for departing passengers. Airport operations continued normally otherwise, but authorities have started an investigation into the cause of the accident.