Delta Air Lines updates app with new features for holiday travel

Delta SkyMiles Card Members can now use the new Delta Sky Club Tracker to monitor their spending, track club visits, and follow their progress toward unlimited Delta Sky Club access for the following year.

Travelers who need to update their Known Traveler Number (KTN) can now do so directly within the app, eliminating the need to visit the Delta website.

Later in the month, Delta will invite a select group of app users to test Delta Concierge, a digital travel assistant designed for SkyMiles Members. According to Delta, “Delta Concierge is designed to complement the care and expertise of Delta’s people, freeing up agents to focus on more complex, one-on-one interactions while giving customers fast, accurate answers — powered by generative AI—on the go.”

The company says this new feature is part of an ongoing investment in providing a more personalized and connected journey for SkyMiles Members.

Delta also highlighted features introduced in the 7.0 summer release, including easier redemption of Global and Regional Upgrade Certificates, improved notifications, support for international travel documentation, and self-service standby rebooking through the app. These updates are intended to give travelers greater flexibility and control during disruptions.

The airline describes its app as “the ultimate travel companion—connecting every step of the journey with intuitive, real-time features that reduce stress and keep you moving. Stay ahead of every step, from booking to baggage claim, with proactive updates and clear information. Comparison shop for flights, track your Delta Sky Club activity at a glance, and more—all with ease.”