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In a significant incident at the Atlanta airport, a Delta Air Lines Airbus A350-900 bound for Tokyo collided with a Delta Connection CRJ-900, resulting in substantial damage to both aircraft. The accident occurred around 10:07 AM on September 10, 2024, as both planes were taxiing for departure. No injuries were reported among passengers or crew.
Southwest Airlines announced that former CEO and current Chairman Gary Kelly will step down. This move fulfills part of the leadership change demanded by Elliott Management. Several other board members will also leave, with plans to expand the board again, suggesting Elliott will gain representation.
A recent incident at the Holiday Inn & Suites Durango Downtown has raised concerns about hotel security. At approximately 3:00 AM, a man allegedly broke into a guest's room and attempted to steal a purse. The guest reported the incident to management, who informed the police that similar incidents had occurred recently. A maintenance employee reassured the guests, stating, "This happens a lot and please don't be afraid it is safe here."
Aviation analytics company Cirium has released its August data on airline on-time performance. Delta Air Lines has posted an 80.9% on-time arrival performance, securing the top position in North America. United Airlines and Southwest Airlines followed closely, both maintaining an on-time rate of over 78%.
The shift from written travel reports to video reviews has brought a new level of relatability and humor to the genre. A recent example is a review of Qatar Airways' QSuites, which captures the experience of a first-time business class flyer with both wit and charm.
Denver’s Brown Palace Hotel, now part of Marriott’s Autograph Collection, is experiencing significant operational challenges that have drastically altered the guest experience.
A tourist's recent encounter with border control has sparked discussions on privacy invasion. The incident, shared under the hashtag #travelstorytime, involved a woman being interrogated by border guards about her tampon.
Qatar Airways has introduced an interactive advertisement that allows users to place themselves in a promotional film using artificial intelligence. By uploading a photo, individuals can be inserted into a romantic travel adventure, effectively creating a deepfake of themselves within the short film. Participants become the lead actors in various global locations such as Tokyo, Cape Town, and Doha.
At the start of the summer, concerns were raised about American Airlines' reliability. Department of Transportation (DOT) data indicates that passengers experiencing delays, cancellations, diversions, lost bags, or being denied boarding despite having a ticket are most likely flying with American Airlines.
When you’re a frequent guest of a hotel chain, it’s common to receive a “thank you for being a Titanium Plutonium member” when you check into one of their properties. One guest did not get the 'thank you for your loyalty' and complained to the hotel’s management company.
The Covid-19 pandemic was a unique period marked by widespread mask mandates and enhanced cleaning protocols in public spaces. Many businesses, including hotels, adopted stringent safety measures, often citing health guidelines as the reason for reduced services.
U.S. air traffic control remains reliant on outdated technology, a situation that will persist until the 2030s. Despite several decades of efforts to modernize, the Federal Aviation Administration (FAA) has struggled with implementing technology upgrades. Airspace congestion in the Northeast has led to many manual processes and insufficient personnel to manage them.
JetBlue’s seat back entertainment map recently labeled much of Israel as “Palestinian Territories” in significantly larger text, overlaying the entire state of Israel. This incident follows a situation where police were called on a passenger who commented on the Hamas massacre of Israel on October 7th, in response to a flight attendant wearing a Palestine pin. The crewmember reportedly used her position to suppress customer speech.
The airport security checkpoint has become the stage for a viral social media trend known as the "airport tray aesthetic." Passengers, particularly from Generation Z, are curating and photographing the contents of their TSA bins.
A passenger is seeking compensation after purchasing a full-fare business class ticket on Qatar Airways for a flight from Miami to Doha. Despite an otherwise pleasant experience, their rest was disturbed by "exotic birds being transported in cargo directly below us."
Chase’s no annual fee Ink Business Unlimited® Credit Card is back with its best-ever initial bonus offer: $900 after spending $6,000 on purchases within three months of account opening.
Disney theme park visits have seen a decline, possibly due to rising prices. A frequent visitor noted, "When I go with my daughter, the two most common t-shirts are (1) families in matching shirts, '[X] Family Takes Disney [Year]' and (2) Dads wearing N.W.A.-styled 'Straight Outta Cash'."
American Airlines has introduced changes to the duration of travel credits, offering new options for customers to maximize their benefits. During the pandemic, many airlines eliminated change fees on most tickets, a practice that continues today. This policy allows travelers more flexibility, though travel credits often come with expiration dates.
News and notes from around the internet:
Codeshares are a contentious practice in the airline industry, where one airline sells a seat on another airline’s flight while presenting it as their own. For instance, a passenger might find themselves on an Air Canada plane with an Air Canada crew and check-in process, but holding a ticket labeled as a United Airlines flight. This occurs even if United Airlines does not operate between those cities.