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Microsoft has accused Delta Air Lines of providing misleading information regarding the airline's recent operational meltdown. According to Microsoft, the key system failures were not due to their technology but rather issues with Delta's crew scheduling systems managed by IBM.

Sky Industry News Aug 6, 2024

SIMONA Boltaron, a thermoplastics specialist serving aerospace, mass transportation, and other industries, is now laser engraving its materials with special codes to ensure full traceability and proper repurposing when they reach their end-of-life stage.

Sky Industry News Aug 6, 2024

A 6-year-old girl named Khaleesi, after a character from the television series "Game of Thrones," was denied a passport by UK authorities. The initial claim for denial was based on trademark issues.

Sky Industry News Aug 6, 2024

American Airlines has initiated its post-summer maintenance schedule, signaling the end of its peak travel season. Although the official end of summer in the Northern Hemisphere is September 22 and traditionally runs through Labor Day for airlines, American Airlines has opted to begin this process earlier.

Sky Industry News Aug 6, 2024

Frontier Airlines confirmed the cancellation of a flight on Saturday due to the arrest of one of its pilots. Seymour Walker, 45, was detained on a family violence warrant after the plane landed at George Bush Intercontinental Airport. Walker was scheduled to pilot the next leg to Dallas.

Sky Industry News Aug 5, 2024

Tailwind Air, the seaplane service connecting Boston and New York harbors, ceased operations last week. The service, which began in 2021, utilized a company-owned base in Boston Harbor and the 23rd St. seaplane dock in Manhattan. It employed amphibious Cessna Caravans to also serve routes from Boston to Nantucket and Provincetown, as well as from Manhattan to the Hamptons.

Sky Industry News Aug 5, 2024

Delta Air Lines canceled more flights last month than in 2018 and 2019 combined, following an outage involving their cybersecurity provider, CrowdStrike. The airline delayed addressing customer concerns, denied responsibility for the disruptions, and its CEO attended the Paris Olympics during the crisis.

Sky Industry News Aug 5, 2024

When you have elite status with a hotel chain, one of the most valued benefits is the potential for an upgrade. This could range from a better view, which is significant at beach resorts, to a suite where guests can enjoy more space or accommodate family members.

Sky Industry News Aug 5, 2024

Airlines are not typically recognized for their customer service, despite competing for business in an industry closely related to hospitality. Over the years, the number of airlines has decreased, leading to a perception among customers that these companies are large and impersonal bureaucracies. The capital-intensive, heavily regulated, and unionized nature of the airline industry further detracts from its customer focus.

Sky Industry News Aug 5, 2024

The lawsuit against American Airlines concerning AAdvantage account shutdowns for using credit card signup offers intended for others has not been dismissed or moved to Texas as the airline requested. Instead, it has been moved to private dispute resolution.

Sky Industry News Aug 5, 2024

Panasonic Avionics has invested significantly in geostationary satellite capacity, resulting in improved Net Promoter Scores (NPS) for its legacy GEO-focused inflight connectivity (IFC) solution. However, John Wade, vice president of the connectivity business unit at Panasonic, believes that a Low Earth Orbit (LEO) satcom-only model may be the future of IFC in commercial aviation. This model could potentially use two electronically steered antennas (ESAs) in different frequency bands.

Sky Industry News Aug 5, 2024

An avgas shortage in Western Canada and parts of the Pacific Northwest is easing, but the company that supplies the fuel has not disclosed how long it will last. About a month ago, Imperial Oil’s Strathcona refinery near Edmonton, Alberta, ceased production of 100LL, impacting fuel sellers from Northern Ontario to the West Coast, including parts of Washington State. Most general aviation airports began restricting sales, sometimes limiting them to based aircraft. The company is also prioritizing deliveries to essential services like aerial firefighting aircraft that still use...

Sky Industry News Aug 5, 2024

United Airlines has been promoting significant deals on award travel this week, featuring a different mystery destination each day with sale prices available only for that day. The destinations have now been revealed ahead of schedule.

Sky Industry News Aug 5, 2024

IndiGo has become the latest low-cost carrier to alter its business model by offering a premium product. The Indian operator has revealed that a tailor-made business class offering — called IndiGoStretch — will be flown on its “busiest and business routes” starting in November.

Sky Industry News Aug 5, 2024

A Frontier Airlines passenger, enraged after missing her flight at Chicago O’Hare, threw a computer at airline staff. The woman, quickly labeled a ‘Karen’ online, became violent by jumping over the luggage scale at the check-in counter to confront employees.

Sky Industry News Aug 5, 2024

Every aviation journalist has likely written about the "beauty of flight." These columns, often titled “The Magic of Flight” or “The Dream of Flight,” focus on the awe and splendor experienced from the cockpit. The magic, beauty, and dreams associated with flying resonate with many pilots.

Sky Industry News Aug 4, 2024

Extra person charges are less common in U.S. hotels compared to Europe and other regions, where rooms often have strict occupancy limits and additional fees for extra guests. This difference can lead to unexpected charges for travelers unfamiliar with international practices.

Sky Industry News Aug 4, 2024

American Airlines' recent changes to its standby policies have sparked significant frustration among frequent flyers. The airline's focus on cost-cutting measures appears to be causing inconvenience for many customers, with several reporting being stranded at airports due to the new rules.

Sky Industry News Aug 4, 2024

An American Airlines passenger recently experienced two consecutive flights where overhead bins were virtually empty, yet passengers were required to gate check their carry-on bags. Despite ample space in the cabin, they were not permitted to bring their bags onboard.

Sky Industry News Aug 4, 2024

Reader Doug inquired about the absence of Coca-Cola in Turkish Airlines' business class or Miles & Smiles lounges in Istanbul. The reason is a political statement.

Sky Industry News Aug 4, 2024