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INFORM provides Talma with AI-driven optimization software for Colombian airports

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INFORM provides Talma with AI-driven optimization software for Colombian airports
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Joe Petrie Editor & Chief | AviationPros

INFORM, a global software provider specializing in AI-driven optimization solutions for aviation ground operations, is supplying Talma, a prominent airport services company in Latin America, with ground handling optimization software at airports served by Talma in Colombia.

Talma is initially installing INFORM’s GroundStar (GS) Planning and GS WorkforcePlus at its operations center at Bogotá airport. The company plans to expand the GroundStar solutions to other major airports it operates in, including Cali, Medellín, and Cartagena. GroundStar's capability to streamline data processing times for resource planning and scheduling will impact over 3,500 ground-handling employees at these Colombian sites.

“We are excited to be working with Talma to support their resource planning goals,” said Uschi Schulte-Sasse, senior vice president of INFORM Aviation. “We see this endeavor as a true partnership that will empower Talma to solve some of their most pressing challenges. We are proud to enable a fully localized implementation and support through INFORM’s office based in Santiago de Chile.”

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GroundStar Planning optimizes ground handling staff and equipment, stands, and terminal resources across all phases – from planning to analytics. GS WorkforcePlus is an innovative workforce management software that facilitates schedule adjustments and shift swaps to balance employees’ personal needs with profitability and quality of service while ensuring legal compliance. Additionally, GS WorkforcePlus aims to improve worker well-being by using an adequate shift schedule compliant with regulations and fatigue management.

“We are very enthusiastic about this project with one of the main ground handlers in the region. During the pilot phase and the implementation, we saw a team with huge commitment and willingness to implement two of the main modules of GroundStar in a highly professional way. We are looking forward to extending our collaboration in the future,” explained Federico dos Reis, CEO of INFORM Latin America SSC.

“In the coming years, operations in Colombia will be challenging due to the implementation of labor changes that will add complexity to roster creation. This complexity brings new challenges that GS WorkforcePlus will support implementing efficiently,” added dos Reis.

“Proof of concept testing in tandem with INFORM was an ideal way to analyze the functionality and adaptability of these systems and made it highly transparent that Talma would greatly benefit from greater efficiency in resource planning,” said Alejandro Molina V., Talma commercial and project manager. “Among the goals we plan to achieve are resource optimization to realize projected savings and the ability to integrate existing technological tools to avoid manual data management.”

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