On July 2, 2024, a video surfaced showing a passenger lodged in an overhead bin during severe turbulence on Air Europa's flight 45 from Madrid to Montevideo. The Boeing 787-9 encountered the turbulence while cruising above the Atlantic Ocean. Video footage captured inside the cabin shows crew members assisting the passenger out of the bin once the turbulence subsided.

The aircraft, a Boeing 787-9 with registration EC-MTI and built in 2018, diverted safely to Natal International Airport in Brazil after encountering severe turbulence at an altitude of 36,000 feet. According to reports, at least thirty passengers sustained non-critical injuries and the interior of the aircraft was damaged.

JACDEC tweeted about the incident: "Air Europa Boeing 787-9 (EC-MTI, built 2018) safely diverted to Natal-Intl AP(SBSG), Brazil after flight #UX45 from Madrid to Montevideo, Uruguay encountered severe turbulence during cruise flight at 36000 ft. leaving at least 30 persons injured and aircraft interior damaged."