Quantcast

JetBlue faces $1.5M lawsuit over hot water burn incident

Qantas’ free international Wi-Fi to switch on from next week
The real reason Southwest is charging for bags now
Air France-KLM in ongoing talks with Air Europa on potential stake, CEO says
Frontier Savagely Shades Southwest After They Eliminated Longstanding Free Bag Policy, Sparking Backlash
Passengers escape fiery American Airlines jet in Denver
Delta, American Dive On Slashed Outlooks; But Two Airlines Rally
Competitors are circling Southwest after the airline announced it's going to start charging for checked bags
Exclusive: Dominican Low-Cost Carrier Arajet Wants to Disrupt NYC Market
Boeing deliveries rise 63% in February from a year earlier
Transportation Secretary Duffy Lays Out 10 Ways the FAA Is Working to Upgrade Air Traffic Control and Make Flying Safer
EasyJet pilot Paul Elsworth suspended after flying too close to mountain
Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Europe's airlines pivot to bite size M&A deals to limit cost, regulatory burden
Dave Emerson named new CEO of Virgin Australia, replacing Jayne Hrdlicka
Ryanair DELAYS controversial new boarding pass rule to avoid summer chaos
FAA Orders Inspection, Replacement of 737NG Engine Parts
Spirit Adds New Airport, Three Routes
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Budget airline launches new cheap flights to one of the UK’s top winter sun destinations
Brazilian airline Azul to go 'back to basics' after challenging 2024
Airlines cancel flights as air travel to ‘grind to complete halt’ this week ahead of major strike action in Europe
Dramatic moment American Airlines plane diverted to Rome is escorted by fighter jets after mid-air bomb threat
Jetstar Faces Major Backlash as Nationwide System Outage Causes Travel Chaos, Stranding Passengers and Disrupting Flights Across the Australian Airline Industry
Sudden oil supply outages creating turbulence for airline industry
Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Southwest bends further to activist shareholder Elliott's demands
Downgraded on a flight? Take these simple but important steps to get your money back
Delta Offers Over $2 Million to CRJ Crash Passengers
JetBlue faces $1.5M lawsuit over hot water burn incident
Policy
Webp pno4lxv7wo81abjbmsmnebzhcydi
Jonathan E. Hendry U.S & Loyalty Journalist | Simple Flying

A JetBlue passenger is suing the airline for $1.5 million after allegedly suffering "disfiguring burns" when hot water was spilled on her during turbulence. The incident occurred on May 15th aboard JetBlue Flight 2237 from Orlando International Airport (MCO) to Bradley International Airport (BDL) in Hartford, Connecticut.

Tahjana Lewis, the passenger involved, has filed a complaint in the US District Court for the District of Connecticut. She alleges that JetBlue "failed to provide her with reasonably safe traveling conditions." According to the complaint, a cabin crew member was serving a drink to another passenger when turbulence struck, causing them to spill hot water onto Lewis. This reportedly resulted in second and third-degree burns.

Lewis claims that the cabin crew did not administer first aid and instead advised her to seek medical attention upon landing in Hartford. The complaint, submitted on June 24th, states that Lewis has experienced scarring, mental anguish, and anxiety due to the incident.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

JetBlue operates twice daily flights between Orlando and Hartford and faces competition on this route from Breeze Airways and Southwest Airlines. Orlando International Airport serves as a major hub for JetBlue with more than 20 destinations across North America, Central America, and the Caribbean.

This lawsuit comes amid increased media coverage of turbulence-related incidents in aviation. In May, a Singapore Airlines flight diverted after encountering severe turbulence resulting in a fatality. Last month, an Air Europa Boeing 787 also faced severe turbulence leading to an emergency landing in Brazil.

The outcome of Lewis's case against JetBlue remains uncertain as it progresses through the legal system.

Organizations Included in this History
More News

On April 8th, Flying Food Group collaborated with Rush College of Nursing to organize a health event for employees at the ORD facility.

Apr 30, 2025

Various airlines around the world often assign Flight Number 1 to important or historical routes.

Apr 29, 2025

Eurowings, a subsidiary of the Lufthansa Group, reported notable performance metrics in the first quarter of 2025, suggesting heightened customer satisfaction.

Apr 29, 2025

Attending Carnival in Rio de Janeiro had been a long-standing aspiration for Matt Moffitt, who recently managed to visit during his three-month trip through South America.

Apr 29, 2025

Adding an authorized user to a credit card account offers potential benefits but also comes with risks.

Apr 29, 2025

Ahead of Memorial Day, Delta has unveiled its annual list of the most-searched international summer destinations, using data from Delta.com and the Fly Delta App.

Apr 29, 2025