Quantcast

Southwest Airlines passenger blocks row with neck pillow and bags

Qantas launches mammoth Asia flight sale including Bali and Japan
New Update from Air Canada, WestJet, American Airlines, Delta, United, Southwest, Alaska, JetBlue Airways, and Sunwing: Airline Capacity Between Canada and US Slashed as Bookings Plummet Seventy Per Cent
Delta Cuts Two Domestic Routes
United Airlines Technicians Reject ‘Dead on Arrival’ Contract Proposal, Teamsters Say
The State of the Asia Pacific Airline Industry
Spirit Airlines to add Detroit nonstop flight out of Bradley International Airport
Major airline to launch new direct flights from Scotland to North America
Ryanair launches new ‘prime’ membership which saves passengers more than £400 a year
Judge Orders Boeing to Trial on 737 MAX Case
Qantas’ free international Wi-Fi to switch on from next week
The real reason Southwest is charging for bags now
Air France-KLM in ongoing talks with Air Europa on potential stake, CEO says
Frontier Savagely Shades Southwest After They Eliminated Longstanding Free Bag Policy, Sparking Backlash
Frontier Wants You to 'Divorce Your Old Airline' After Southwest Changes
Delta named one of Fast Company's Most Innovative Companies for sustainability initiatives
Passengers escape fiery American Airlines jet in Denver
Delta, American Dive On Slashed Outlooks; But Two Airlines Rally
Competitors are circling Southwest after the airline announced it's going to start charging for checked bags
Exclusive: Dominican Low-Cost Carrier Arajet Wants to Disrupt NYC Market
Boeing deliveries rise 63% in February from a year earlier
Transportation Secretary Duffy Lays Out 10 Ways the FAA Is Working to Upgrade Air Traffic Control and Make Flying Safer
EasyJet pilot Paul Elsworth suspended after flying too close to mountain
Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Europe's airlines pivot to bite size M&A deals to limit cost, regulatory burden
Dave Emerson named new CEO of Virgin Australia, replacing Jayne Hrdlicka
Ryanair DELAYS controversial new boarding pass rule to avoid summer chaos
FAA Orders Inspection, Replacement of 737NG Engine Parts
Spirit Adds New Airport, Three Routes
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Budget airline launches new cheap flights to one of the UK’s top winter sun destinations
Southwest Airlines passenger blocks row with neck pillow and bags
Research
Webp txr36ytg6uuvd13i8xrjnuempd4m
Gary Leff Chief Financial Officer | View from the Wing

A passenger on a Southwest Airlines flight recently took a photo of an entire row of seats blocked off using a neck pillow and two bags. The individual responsible was not seated in the row but nearby, saving those seats for family members.

Southwest Airlines operates with an 'open seating' policy, meaning there is no specific rule regarding seat saving. Passengers line up by boarding group and number, which are assigned based on fare, elite status with the airline, and check-in time. Additionally, individuals requesting wheelchairs often secure better seats regardless of actual need.

For many Southwest passengers, securing seats can become a free-for-all situation. Techniques to ensure more space or group seating vary widely. Some place crumpled tissues on seats to appear sick or act as if they are arguing with others in the row. Others spread themselves or their belongings into adjacent seats to make it seem uncomfortable to sit there or place items in empty seats to give the impression they are occupied.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Occasionally, passengers may adopt intentionally unsettling behavior to deter potential seatmates. Although placing bags on a seat might 'save' them temporarily, anyone walking by could simply move the bags since Southwest lacks explicit policies for or against seat saving.

The lack of clear guidelines has led some passengers to express frustration. One user commented: "Imagine paying for earlier boarding and finding that the seats are already taken by passengers who aren’t even on board yet." Another added: "Shouldn’t ‘unattended bags’ be reported to security?"

Despite these issues, some travelers appreciate Southwest's first-come, first-served seating approach. One passenger noted: "I actually do like the way Southwest Airlines seats are divvied out first-come, first-served as someone who books last minute." They also highlighted that Southwest offers slightly more legroom than other airlines and allows passengers some control over whether someone sits next to them when flights are not fully booked.

Organizations Included in this History
More News

Emirates has announced that the My Emirates Pass will be available throughout the year with seasonal offers in summer and winter.

Apr 3, 2025

United Airlines has announced the issuance of travel waivers for passengers whose flights were affected by closures at London Heathrow Airport.

Apr 2, 2025

ITA Airways announced that flight AZ806 managed to land safely after a brief hold due to nearby missile activity.

Apr 2, 2025

EVA Air has announced the reinstatement of its Premium Economy Class on the Seattle route, with three weekly flights scheduled from March 8 through July 27.

Apr 2, 2025

Emirates Airlines has announced the launch of a new door-to-door delivery service called 'Very Important Parcels' (VIPs), promising the same level of care as provided to its passengers.

Apr 2, 2025

Cargolux has announced the transportation of two lions, Tsar and Jamil, from captivity in Ukraine to a wildlife sanctuary in South Africa.

Apr 2, 2025