Quantcast

Southwest Airlines passenger blocks row with neck pillow and bags

Southwest Airlines passenger blocks row with neck pillow and bags
Research
Webp txr36ytg6uuvd13i8xrjnuempd4m
Gary Leff Chief Financial Officer | View from the Wing

A passenger on a Southwest Airlines flight recently took a photo of an entire row of seats blocked off using a neck pillow and two bags. The individual responsible was not seated in the row but nearby, saving those seats for family members.

Southwest Airlines operates with an 'open seating' policy, meaning there is no specific rule regarding seat saving. Passengers line up by boarding group and number, which are assigned based on fare, elite status with the airline, and check-in time. Additionally, individuals requesting wheelchairs often secure better seats regardless of actual need.

For many Southwest passengers, securing seats can become a free-for-all situation. Techniques to ensure more space or group seating vary widely. Some place crumpled tissues on seats to appear sick or act as if they are arguing with others in the row. Others spread themselves or their belongings into adjacent seats to make it seem uncomfortable to sit there or place items in empty seats to give the impression they are occupied.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Occasionally, passengers may adopt intentionally unsettling behavior to deter potential seatmates. Although placing bags on a seat might 'save' them temporarily, anyone walking by could simply move the bags since Southwest lacks explicit policies for or against seat saving.

The lack of clear guidelines has led some passengers to express frustration. One user commented: "Imagine paying for earlier boarding and finding that the seats are already taken by passengers who aren’t even on board yet." Another added: "Shouldn’t ‘unattended bags’ be reported to security?"

Despite these issues, some travelers appreciate Southwest's first-come, first-served seating approach. One passenger noted: "I actually do like the way Southwest Airlines seats are divvied out first-come, first-served as someone who books last minute." They also highlighted that Southwest offers slightly more legroom than other airlines and allows passengers some control over whether someone sits next to them when flights are not fully booked.

Organizations Included in this History
More News

According to a recent report, an unusual incident occurred on an American Airlines flight.

Jun 8, 2025

Southwest Airlines is commemorating its 54th anniversary with a promotional campaign offering significant discounts on flights.

Jun 8, 2025

Ontario, California, marked a significant milestone by welcoming its second long-haul passenger route from STARLUX Airlines, connecting to Taipei.

Jun 8, 2025

Alaska Airlines is set to enhance its inflight dining experience by expanding its fresh food offerings.

Jun 8, 2025

Spirit Airlines is considering postponing or canceling some of its Airbus orders due to the ongoing trade conflict between the United States and the European Union.

Jun 8, 2025

Delta Air Lines flight 2089 experienced a delay of one hour and 35 minutes on June 1st, as reported by FlightAware.

Jun 8, 2025