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JetBlue reduces flight attendant hours amid financial challenges
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Gary Leff Chief Financial Officer | View from the Wing

The JetBlue flight attendants union informed crewmembers on Thursday that the airline plans to reduce the number of flight attendants starting in September due to schedule reductions. This reduction is expected to last through the winter season, with an estimated 39,000 flight attendant hours being cut from the schedule. As a result, JetBlue is offering leaves of absence for up to six months.

Some flight attendants will have their schedules split, potentially exacerbating irregular operations. Delays in shorter flights with Mint could lead to subsequent delays if two of the delayed flight attendants fail to make their next service on time.

This development was first reported by aviation watchdog JonNYC.

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JetBlue stated: “Email from TWU Union to JetBlue Flight Attendants. Beginning September, offering up to six months LOA, cutting flying hours, reducing FA staffing on Transatlantic, and splitting FA up rather than the same FAs remaining together on the entire pairing.”

JonNYC (@xJonNYC) tweeted this information on July 18, 2024.

JetBlue has already reduced its transatlantic flights, making London Gatwick seasonal and scaling back its schedule to a single Paris flight. Consequently, fewer crew members are needed for transatlantic routes.

Additionally, JetBlue decided to disable business class suite doors on some planes to reduce flight attendant staffing costs. An FAA requirement mandates checking that doors are locked in position for takeoff and landing; eliminating this requirement helps save expenses. The airline has standardized all Airbus A320 and A321 aircraft with four cabin crew members—an exceptionally low number compared to other carriers flying similar passenger numbers. However, JetBlue's load factors have generally been lower.

The airline has also scaled back other routes and destinations amid financial struggles and is expected to implement several changes not just in its schedule but also in its product offerings. Plans include introducing a standard domestic first-class product.

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