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A reader flying American Airlines from Nice to Philadelphia boarded their aircraft to find that the tray table at their economy seat 13K was broken. "Broken tray in seat 13K not ideal for an eight-hour flight with a 6-year-old," the passenger remarked.
The passenger flagged down a flight attendant, hoping for a solution or perhaps an alternative seat. The flight attendant responded, "She reminded us she’s not a mechanic. So helpful. Asked do we really want to put the whole plane on a mechanical delay or do we want to get out on time?"
This scenario raises questions about the priorities of both passengers and airlines. While addressing the issue might lead to delays, it also ensures comfort during the flight, especially for long journeys where passengers rely on tray tables for eating, drinking, and using electronic devices.
