Quantcast

Delta faces major disruptions with flight cancellations and delays

A No-Frills Airline Is Getting Into the Premium Game
US Senate panel criticizes rising airline seat fees, will call execs to testify
Spirit’s Demise Is a Lesson in ‘Airline-o-nomics’
Inside BA’s new first-class suites: £800 an hour for most private seat
Focus: US airline flight crews confident and angry as unions seek richer contracts
Hawaiian Airlines Eliminates Widebody Route Amid Alaska Airlines Merger
US budget airlines are struggling. Will pursuing premium passengers solve their problems?
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Delta Airlines Will Start Serving Shake Shack Cheeseburgers Next Month
United Sees Nearly 30% Surge in Travel to European Christmas Markets
Budget airline Israir to launch flights between Israel and NY, ending wartime monopoly by flagship carrier El Al
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
What Elon Musk's Starlink means for airlines
CAP OFF Major twist in Dublin Airport passenger cap row as High Court pauses decision in victory for airlines next summer season
Riyadh Air plans new jet order decision early next year
Calls for a blanket ban on politicians receiving free flight upgrades
Wizz Air Loses Challenge Against EU-Approved Romanian Aid for TAROM
Southwest, Other Airlines Plan a Shake-Up. Why They Need More to Boost Their Stocks.
One of Boeing's biggest customers leveled fresh criticism over ongoing 737 Max delivery delays
Low-Cost Airlines Innovate with Subscription Models
LA Considers $25 And $30 Minimum Wages For Hotel And Airport Workers
Airlines are on the hook for more than you think if something goes wrong with your trip
WA Labor & Industries plans to create new airline worker protections
Airlines must now give automatic refunds for significant delays. Here's what to know.
American Airlines Technical Operations, Fleet Service, Cargo and Central Load Planning team members ratify new agreement
Delta faces major disruptions with flight cancellations and delays
Research
Webp txr36ytg6uuvd13i8xrjnuempd4m
Gary Leff Chief Financial Officer | View from the Wing

Delta Air Lines faced significant operational challenges on Monday, canceling 1,153 flights or 29% of its operations and delaying another 45%. This followed a Sunday where 36% of flights were canceled and 44% delayed. By early Tuesday morning, over 10% of the day's flights had already been canceled.

The situation at Atlanta airport was particularly dire, with crowded terminals, long lines for customer service, and limited options for rental cars and hotels. Cole T. Lyle tweeted, "Mothers w/ small children on the floor in the terminal. Line for customer service is 1/2 mile long. No rental cars. Few hotel options. People’ve been stuck here 3 days."

Delta's CEO and Chief Information Officer informed employees that only crew tracking systems were malfunctioning and that they were running multiple systems in parallel to manage the situation. However, another major system failure occurred on Monday night, as reported by aviation watchdog JonNYC.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

JonNYC tweeted about the outage: "..functions, we are unable to continue to work through open trips, plan flights, delay flights, etc. – TCC is engaged; more to follow as information is known – Travelport acknowledges an issue and is working to learn more – Bridge ongoing – If this is an extended outage .."

Delta communicated to employees that it would take until the weekend to recover operations but maintained a more optimistic public stance. They attributed the issues to an IT outage involving CrowdStrike that affected other airlines as well.

Kyle Potter highlighted Delta's communication issues: "After 15+ hour waits, Delta has stopped estimating how long it takes to get an agent via chat. They will, however, repeatedly remind you that a 'vendor technology issue that has impacted several airlines.' Nevermind that no other airline has canceled 1/10 the flights as Delta."

Passengers reported difficulties in receiving hotel and meal vouchers despite Delta's assurances. Seymour Aes tweeted about conditions at Minneapolis-Saint Paul International Airport: "People are sleeping on floors as gate agents are empty and unwilling to provide food or hotel vouchers to those affected."

Delta Air Lines markets itself as a premium airline with higher reliability than competitors but has historically struggled with recovery during operational meltdowns.

Organizations Included in this History
More News

Star Alliance has been named the World's Best Airline Alliance at the 2025 Skytrax Awards.

Jul 12, 2025

SAS and Air France have applied for a codeshare network covering ten U.S. destinations, including New York's JFK and Los Angeles' LAX.

Jul 12, 2025

Aviation analytics firm Cirium has released its June 2025 On-Time Performance (OTP) report, which analyzes global punctuality trends among airlines and airports.

Jul 12, 2025

United Airlines is set to resume flights to Tel Aviv Ben Gurion Airport on July 21, 2025.

Jul 12, 2025

Seattle-Tacoma International Airport experienced significant growth in 2024, surpassing pre-pandemic passenger numbers.

Jul 12, 2025

Emirates' fleet currently includes 253 widebody aircraft, with the addition of eight Airbus A350-900s.

Jul 12, 2025