Quantcast

Delta passenger seeks revenge after days of flight chaos

DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Airline CEO wants airports to cap passengers at 2 alcoholic drinks to limit on-board disruptions
Regulator cuts Malaysia Airlines' air operator certificate duration after probe
United Airlines flight attendants are prepared to strike. Here's why it's still unlikely.
2 workers killed, 1 injured in tire explosion at a Delta Air Lines shop in Atlanta
Emirates Will Buy 5 Airbus A380s From Lessor For $200 Million
Delta Air Lines named official airline of the WNBA
Pair Of C-Suite Officials Depart Wheels Up
LAX Receives Final Cars for People Mover Train
Alaska Airlines and Hawaiian Airlines merger clears Justice Department hurdle, now faces DOT
Alaska Airlines flight attendants reject new contract, union says there's 'more work to do'
Elliott Investment To Push For 10 New Boardroom Directors At Southwest Airlines
Alaska Air Backs JetZero Blended-Wing Design
AI in Aviation Line Maintenance: A Strategic Response to Delays, Satisfaction, and Staffing Challenges
Air taxi service plans for 2026 Los Angeles launch at USC, SoFi and LAX
VistaJet Flight Brings Home Americans in Prisoner Swap
Air Canada Blames Paris Olympics On Decreased Profits
Delta passengers sue airline over refund refusals after CrowdStrike meltdown
Microsoft fires back at Delta after massive outage, says airline declined ‘repeated’ offers for help
Korean Air Confirms A Spacious Lounge Is Coming To The New Terminal One at New York JFK
VAS Aero Services to Acquire an Additional 17 Airbus A320 Airframes, Bringing to 23 the Total Number of A320s Slated for Teardown and Harvested Parts Redistribution
Delta CEO says CrowdStrike-Microsoft outage cost the airline $500 million
Boeing Reports $16.9 Billion In Revenue For 2nd Quarter With 5,400 Commercial Aircraft Backlog
United Airlines says flight attendant in Terrell Davis incident is no longer employed and NFL legend’s ‘no fly’ ban is lifted | CNN
Nepal Plane Crash Kills 18 After Takeoff - Airline Ratings
Southwest Airlines is getting rid of open seating | CNN Business
CrowdStrike Outage Caused 10% Spike in Air Charter
Aircraft Engine Maintenance and Repair to Peak in 2026, Worsening Capacity Shortage for Commercial Aviation, Says Bain & Company
Delta passenger seeks revenge after days of flight chaos
Research
Webp txr36ytg6uuvd13i8xrjnuempd4m
Gary Leff Chief Financial Officer | View from the Wing

One man, affected by Delta's numerous flight cancellations this past week, decided to take matters into his own hands. Stranded at the airport, the Sky Club lounge member found himself out of pocket for a trip he could no longer fully take and without compensation for those expenses. In response, he decided to seek his own form of recompense by consuming Delta's resources equivalent to his incurred costs.

In a video documenting his lounge visit, the passenger consumed food, coffee, hand sanitizer, soda, and popcorn. He also poured wine down the trash, wasted soap in the shower without taking one, and took magazines.

The video states: "POV: Delta doesn’t compensate for thousands of dollars lost from delaying our flights for days so we gonna get it back in the Sky Club. This will set them back."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The passenger mentioned that he was part of a group of ten trying to reach Quito, Ecuador on a volunteer trip to help children in poor neighborhoods.

"We already paid for groceries, transportation, lodging, inflatables for the kids. When our flight was cancelled all these things got paid for and wasted because we couldn’t fly out for days."

Despite not bringing any Sky Club snacks to the children if he ever made it there, he has become a hero to many passengers stuck due to Delta's operational issues over the past week.

@kylephilippi posted: "This will set them back! #delta#skymiles#deltamedallionlife#skyclub#microsoftoutage#flightdelay#layover @delta #airport♬ Thunderstruck – AC/DC"

Even during normal times, passengers are known to take Sky Club buffet items into their carry-on bags while club staff reprimand them for taking fruit.

In response to soaring membership prices, some passengers have attempted to eat back the difference. However, wasting wine, shampoo, and magazines does not seem productive nor is it likely to impact Delta significantly amid an operational meltdown that may have cost the airline $500 million.

Organizations Included in this History
More News

Southwest Airlines is commemorating its 54th anniversary with a promotional campaign offering significant discounts on flights.

Jun 8, 2025

Ontario, California, marked a significant milestone by welcoming its second long-haul passenger route from STARLUX Airlines, connecting to Taipei.

Jun 8, 2025

Alaska Airlines is set to enhance its inflight dining experience by expanding its fresh food offerings.

Jun 8, 2025

Spirit Airlines is considering postponing or canceling some of its Airbus orders due to the ongoing trade conflict between the United States and the European Union.

Jun 8, 2025

Delta Air Lines flight 2089 experienced a delay of one hour and 35 minutes on June 1st, as reported by FlightAware.

Jun 8, 2025

As of 2025, the world's only remaining Boeing 747-100 continues to fly under the operation of the Islamic Republic of Iran Air Force.

Jun 8, 2025