Quantcast

Airline policies lead passengers to gate check bags despite empty overhead bins

American Testing Tech to Help Passengers Make Connecting Flights
Why fuel price crash won’t make flying cheaper
Kristi Noem says travelers without Real ID will still be able to fly after deadline
Frontier Airlines Announces New Routes Launching This Summer, Connecting Baltimore With Chicago O’Hare and Trenton, N.J. With Myrtle Beach, S.C.
Airlines in North America prioritize investments in cyber, AI
Global Airlines & HiFly Operate 1st Passenger Airbus A380 Flight Between Barcelona And Berlin
American Airlines unveils ritzy new plane suites launching this summer
Airline Stocks To Keep An Eye On - April 28th
50 New Routes Starting In May 2025
Report: JetBlue, United Mulling Partnership
New First-Class Suites, Futuristic Aircraft and the Top Air Travel News From April 2025
Southwest Airlines Announces Reimagined Fare Products, New Benefits for Rapid Rewards Credit Cardmembers and Tier Member Customers
New Alaska Airlines trading cards take flight this World Pilots’ Day - Alaska Airlines News
United CEO calls Trump's tariffs a 'chess game'
Virtual Training Becomes a Reality
Korean Air Restarts Longest 747 Passenger Flight in the World
Flight tickets from Srinagar remain exorbitantly high despite aviation ministry request
RTX Q1 Earnings & Sales Beat Estimates, Increase Year Over Year
Delta faces federal investigation as it scraps hundreds of flights for fifth straight day
Coalition pledges to remove EV tax break two days after Dutton ruled out scrapping it – as it happened
Adani’s airport unit seeks $750 million loan from global banks
GE Aerospace affirms outlook; CEO met with Trump to discuss tariffs
Flight made emergency landing in Denver after reported animal strike and engine fire
General Dynamics says G800 jet receives FAA, EASA certifications
Archer unveils plans for NYC air-taxi network in partnership with United Airlines
United Airlines doubles down on Chicago roots with new O'Hare billboards
ICAO Proposes ‘Journey Pass’ Biometric ID Boarding
Gatwick airport strikes, Easter 2025: will my flight be cancelled?
Boarding passes and check-in could be scrapped in air travel shake-up
The most in Mexico: American Airlines adds 30th destination as part of a record-breaking schedule
Airline policies lead passengers to gate check bags despite empty overhead bins
Research
Webp txr36ytg6uuvd13i8xrjnuempd4m
Gary Leff Chief Financial Officer | View from the Wing

An American Airlines passenger recently experienced two consecutive flights where overhead bins were virtually empty, yet passengers were required to gate check their carry-on bags. Despite ample space in the cabin, they were not permitted to bring their bags onboard.

This issue is frequently highlighted on social media alongside complaints about damaged checked bags. Many travelers prefer to avoid baggage claim delays and potential damage by carrying their belongings onboard.

Matthew Zook tweeted about his experiences: "AA 5030, YYZ-CLT. Everyone was required to gate check bags and nothing but empty overhead bin space." He shared a similar experience on another flight: "Flight 5483, CLT-LEX, made to check my carry on again, nothing but empty overhead bins."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Airlines allow passengers to carry bags onto planes if there is enough space available. Priority boarding ensures access to overhead compartments, while late boarders often find themselves forced to gate check their luggage. The introduction of fees for checked bags by airlines other than Southwest has led more passengers to bring as much as possible onboard.

Twenty-five years ago, U.S. airline passengers could generally bring two full-sized carry-on bags without issue due to less crowded flights and no charges for checked luggage. Restrictions began post-9/11 with federalized security checkpoints aiming to limit the number of items screened.

The trend of bringing more carry-ons started around 2008 when airlines introduced fees for the first checked bag. This pushed more luggage into cabins. Southwest Airlines faces fewer issues with full overhead bins compared to United, Delta, and American because they do not charge for up to two 50-pound checked bags.

Airlines have installed larger bins both for customer convenience and operational efficiency since gate-checking delays boarding processes. Delays can accumulate across flights leading to missed connections and inefficient fleet use.

However, larger bins are not always effective as efficient use of space is inconsistent among passengers who may place multiple items or jackets in the bins instead of under seats.

Gate agents often require early gate checking even when there’s still plenty of space available due to pressure to ensure timely departures rather than ensuring all passenger items fit in the cabin.

Ultimately, despite larger bins and increased allowances for carry-ons, many passengers still face mandatory gate checks due largely to operational pressures faced by gate agents.

Organizations Included in this History
More News

Star Alliance has been named the World's Best Airline Alliance at the 2025 Skytrax Awards.

Jul 12, 2025

SAS and Air France have applied for a codeshare network covering ten U.S. destinations, including New York's JFK and Los Angeles' LAX.

Jul 12, 2025

Aviation analytics firm Cirium has released its June 2025 On-Time Performance (OTP) report, which analyzes global punctuality trends among airlines and airports.

Jul 12, 2025

United Airlines is set to resume flights to Tel Aviv Ben Gurion Airport on July 21, 2025.

Jul 12, 2025

Seattle-Tacoma International Airport experienced significant growth in 2024, surpassing pre-pandemic passenger numbers.

Jul 12, 2025

Emirates' fleet currently includes 253 widebody aircraft, with the addition of eight Airbus A350-900s.

Jul 12, 2025