Quantcast

American versus Delta: comparing regional jet experiences between New York and Washington

Here's how Southwest Airlines' new seating and boarding process will work
Delta Adds New Route to Asia
Southwest Airlines will begin selling assigned seats in 2025
United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours
Airlines begin canceling flights, offering rebooking ahead of Hurricane Helene
Southwest Airlines to cut service and staffing in Atlanta to slash costs
New heights, new features: Discover Alaska’s enhanced Flight Pass subscription service
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
American Airlines welcomes JetSMART to the award-winning AAdvantage program
Explore Japan for free? Japan Airlines offers free domestic flights to foreign travelers
Delta named Official Airline Partner of Birmingham City Football Club
American Airlines to Cut These Routes to Las Vegas, Orlando, and More — Here's Why
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
Southwest wouldn't really start charging for bags — right?
JD Power ranked this Midwest airport as the best among largest airports in North America
Alaska Airlines Chief Plans More Routes After a Deal With Hawaiian
Air Canada could begin suspending flights soon as strike deadline nears
JetBlue's new ticket policy entitles every passenger to a carry-on bag
Why United Airlines’ CEO makes as few decisions as possible
American invests in the future of aviation maintenance with new jobs, additional work
DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Here's where American Airlines is adding flights to Europe in summer 2025
Major airline grounds Airbus A350 fleet, citing faulty engine component
Airline CEO wants airports to cap passengers at 2 alcoholic drinks to limit on-board disruptions
Regulator cuts Malaysia Airlines' air operator certificate duration after probe
United Airlines flight attendants are prepared to strike. Here's why it's still unlikely.
2 workers killed, 1 injured in tire explosion at a Delta Air Lines shop in Atlanta
Emirates Will Buy 5 Airbus A380s From Lessor For $200 Million
American versus Delta: comparing regional jet experiences between New York and Washington
Events
Webp f6yhbtzip7n1bl824z3xihud6bag
Runway Girl Network | Runway Girl Network

Regional jet interiors often lack distinctiveness, with aircraft frequently rotating among major U.S. airlines, typically undergoing minimal reupholstery and repainting.

A recent roundtrip between New York and Washington D.C. area airports highlighted both similarities and differences in service provided by American Eagle, operated by Republic Airways, and Delta Connection, operated by SkyWest. Both flights utilized Embraer E175 jets.

Unexpectedly, upgrades to first class were secured on both airlines, allowing for a direct comparison of their offerings on this short route.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Departing from New York LaGuardia was not without incident. An oil spill on a terminal taxiway led to last-minute gate changes and delays for the flight to Reagan National (DCA). The American Airlines iOS app efficiently notified passengers of these changes.

Despite its 16 years in service, Republic’s E175 was well-maintained. However, the interior design was unremarkable and unbranded, which may reflect either American’s design choices or the nature of regional jet rotations among carriers.

The first-class seat in row 1 was in good condition and equipped with power outlets including a USB-A port but lacked a USB-C port. No pre-departure beverage was offered—an omission noted by frequent American passengers—but given the short duration of the flight, it was not considered significant.

In-flight connectivity was provided via Intelsat's ATG-1 system. Although priced at $13 for full access, T-Mobile customers could connect for free. Unlike some competitors, American does not offer a free messaging plan but provides complimentary stored streaming video content available above 10,000 feet—a feature less useful on such brief flights.

After an uneventful flight with light refreshments served onboard, arrival at DCA faced minor delays due to ground crew unavailability.

The return journey from Washington Dulles to New York JFK with Delta did not proceed as smoothly. Alerts from the Flighty iOS app indicated previous cancellations involving the assigned aircraft. Despite assurances from Delta that there were no mechanical issues, a two-hour delay occurred just before boarding due to required inspections conducted minutes before departure time—a situation poorly communicated by Republic Airways.

Efforts by airport staff to secure an alternative aircraft were thwarted when it suffered a bird strike. As Delta did not officially cancel the flight initially, obtaining a hotel voucher required direct interaction with an airport agent rather than through self-service options available via their app.

Delta’s iOS app struggled with updating travel plans amid multiple changes and failed to display accurate boarding information or passes until resolved manually by gate agents who anticipated these issues.

The following morning’s flight featured a newer E175 aircraft distinctly branded for Delta. The cabin design included signature Delta elements enhancing the passenger experience akin to mainline operations. A pre-departure beverage was provided this time around.

Delta's inflight connectivity used Intelsat's ATG-4 system supporting free messaging services—an ideal feature for short flights—though streaming video services had been discontinued across its regional fleet over a year ago. Power outlets were available but without USB ports.

Upon completion of another quick snack service onboard, arrival at JFK occurred slightly ahead of schedule.

Both airlines demonstrated strengths and weaknesses during these flights; however, Delta appeared more consistent in aligning its regional jet experience with mainline standards.

Organizations Included in this History
More News

London Heathrow, recognized as Europe's busiest airport, will soon experience an increase in its flight offerings by Oman Air.

Sep 2, 2025

Minneapolis–St. Paul International Airport will commence safety and airfield improvement projects on Runway 12R-30L in two distinct phases throughout 2025.

Aug 22, 2025

Delta Air Lines is adjusting its service between Atlanta and Anchorage, extending flights beyond the summer travel season to a year-round offering.

May 15, 2025

EVA Air has announced a promotional offer for its Infinity MileageLands members, providing up to 40% bonus miles for those who purchase or top up miles between April 15 and April 30, 2025.

Apr 17, 2025

Flying Food Group has announced its ongoing commitment to community support and development through various initiatives aimed at empowering children and families in East Granby, Connecticut.

Apr 17, 2025

Flying Food Group recently participated in the WTCE Conference in Hamburg, Germany, from April 8th to 10th, 2025.

Apr 17, 2025