Quantcast

Family faces legal threats after Budget Rent-a-Car mishap

US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
These Frequent Fliers Are Done With Loyalty Programs
JetBlue accepting Venmo as payment method for flights purchased through mobile app
United Airlines stock rallies on results, as growing demand wasn’t just about premium seats
Delta Adds Another Alaska Route
Southwest to Reduce Pilot Head Count at Several Bases
Dublin Airport savings boost for holidaymakers – but passengers need to be quick
American Halts CRJ-200 Operations
Shanghai Airlines to Launch Casablanca Route
Delta employees to receive an average five weeks of pay in annual profit sharing
Akasa Air faces DGCA heat for lapses; warning letter issued to airline's accountable manager
Indigo Eyes European Market Amid Intensifying Competition with Air India
Air India to operate daily Delhi-Prayagraj flights for Maha Kumbh
Engine maker agrees to compensate WizzAir for grounded planes
Turkish Airlines’ flights are riddled with bedbugs, passengers say
British Airways frequent flyers react to Executive Club changes
Inside the short-lived, men-only flights where kids and women were banned but cigar and pipe smoking were rife
China steps up drive to break Boeing, Airbus grip on plane market
Heathrow’s New York service clings to spot in top aviation routes
Airline praises pilots in crash-landing where both died but nearly half the passengers survived
Mexico state airline to buy five Embraer planes next year
A record number of people are expected to fly over the holidays. That's good for travel stocks, but not for passengers.
American Airlines technical issue sparks travel chaos on Christmas Eve as flights heavily delayed after being grounded
Why United Airlines has had such a stellar year despite being Boeing's biggest customer
JetBlue nixing routes between multiple major cities, reducing several others
Airline Stocks Led The Travel Industry's Record 2024 Rally. Here's What's Next.
It’s beginning to look like another record for holiday travel
Qatar Airways cleans up at the World Travel Awards
All of the strikes at European airports this winter – find out if you are affected
Family faces legal threats after Budget Rent-a-Car mishap
Research
Webp p18pueyozwbyaegyt1fzg7i1qaau
View from the Wing | View from the Wing

A Budget Rent a Car customer had their Chrysler Pacifica confiscated by police, who claimed it was unregistered and had fake plates. The family was left on the side of the road for hours.

Budget did not have a replacement vehicle available at Newark airport or nearby locations, forcing the family to find another car to attend their daughter's college graduation. This incurred significant additional costs.

The original rental was a one-way trip with a return in Canada. Unable to replicate this arrangement with another agency, they had to drive back to the United States, incurring $2,913 in extra expenses.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The initial Budget rental cost $1,391. Changing their flights to return the second car cost $1,051. An extra night’s hotel stay added $220, along with $251 for additional food and gas.

Budget sent a threat of prosecution for not returning the car and banned them as customers. “Failure to return the vehicle will subject you to prosecution. Unauthorized use of a vehicle is a Class A Misdemeanor, which is punishable by a fine up to $1,000 or a sentence to a term of imprisonment for a period of up to one year, or both fine and imprisonment,” stated the letter. “If the vehicle is not returned, a report will be made to the local Police Department and a request for warrant of arrest will be sought.”

Budget eventually retrieved the vehicle from impound and acknowledged its error. The Police Department stated that while they conducted checks, databases might not have been updated for newly registered out-of-state vehicles. Budget agreed to cover some costs but insisted on a non-disclosure agreement from the customer.

Fortunately, the renters were not charged with car theft despite initial police suspicions that it was stolen.

Organizations Included in this History
More News

The International Air Transport Association (IATA) has announced that its Wings of Change Europe (WOCE) event will take place at the Steigenberger Icon Wiltcher's Hotel in Brussels.

Oct 23, 2025

Delta Air Lines has announced a new partnership with Crunchyroll, the global anime streaming platform, to bring a curated selection of anime content to its flights.

Oct 23, 2025

Delta Air Lines has been recognized as one of the 2025 Fortune Best Workplaces for Women, marking its return to the list since 2019.

Oct 23, 2025

Delta Air Lines marked its 100th anniversary by serving as the official airline of the 60th Head of the Charles Regatta (HOCR) in Boston.

Oct 23, 2025

American Airlines has announced that it will upgrade its Boeing 777-200ER aircraft with new Flagship Suites, the airline's latest business-class product.

Oct 23, 2025

Delta Air Lines will introduce a new in-flight dining partnership with Chef José Andrés, bringing Spanish-inspired cuisine to select cabins starting November 4.

Oct 23, 2025