These disruptions have been exacerbated by various incidents. According to Malaysia’s Daily Express, a Malaysia Airlines flight bound for Medina was forced to return to Kuala Lumpur on 22 August, marking the third such incident for the carrier in a week. The news agency also reported other emergency landings in early August and last month.
In a statement published on 24 August, Ismail acknowledged that MAG encountered additional disruptions during the week of 19 August involving Malaysia Airlines; Amal, its pilgrimage arm; and Firefly. “We are working closely with our aircraft and engine manufacturers, and a wide range of suppliers to comprehensively address supply chain and technical issues,” he assured.
“As this takes place, MAG will need to temporarily reduce its network between now to December 2024, to execute corrective measures where needed. This is to ensure the long-term reliability of our fleet and robustness of our operations and enhance our ability to ensure our customers on Malaysia Airlines, Firefly and Amal services face minimal disruptions and have the best experience possible flying with us.”
Malaysia Airlines’ widebody fleet comprises Airbus A350s, as well as aging A330-200s and A330-300s. It will soon take delivery of its first A330neo. The carrier’s narrowbody fleet comprises 737NGs and new MAX twinjets. Firefly operates ATR 72 turboprops and 737s.
“MAG deeply regrets the significant inconvenience the flight cancellations will be to our passengers,” Ismail said. “Ensuring our aircraft are in optimal condition for safe and efficient operations whilst minimising potential disruptions are our utmost priority. We are committed to strengthening our operations and positioning the company for long-term success and growth.”
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Featured image credited to istock.com/Boarding1Now