Southwest Airlines allows online changes to Companion Pass designees

Home
»
Stories
»
2024
»
September

GLOBAL INDUSTRY NEWS

Global Industry News

Southwest Airlines allows online changes to Companion Pass designees

Research

Airbus A380 | Airbus

By Sky Industry News

Sep 16, 2024

Southwest Airlines has introduced a new feature for its Companion Pass holders, allowing them to change their designated companion online. Previously, customers had to call the airline to make this change.

The Southwest Companion Pass permits travelers to bring a companion along for just the cost of taxes, provided there is an available seat for sale. This benefit applies whether the primary ticket is purchased with cash or points.

A Twitter user, who goes by the handle うさぎ Dragon (@DisneyDragon), expressed surprise at this development: "you can change your Southwest Companion online now!?!?" accompanied by a picture of the updated feature.

Get the Newsletter

Sign-up to receive weekly round up of news from Sky Industry News

By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

One traveler shared their experience with the pass: "My last companion pass, earned in January 2022, ran through December 2023. I’d buy a ticket for myself, my wife was my companion (so most trips cost just TSA fees for her travel) and then I redeemed Rapid Rewards points for my daughter’s seat."

For those living in major Southwest cities like Austin, where the airline is the largest carrier, having a Companion Pass offers significant value if they have time to utilize it frequently.