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FedEx lanza nueva herramienta logística avanzada en Puerto Rico

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FedEx lanza nueva herramienta logística avanzada en Puerto Rico
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Brie Carere Executive Vice President, Chief Customer Officer, FedEx Corporation Co-President and Co-CEO, FedEx Services | FedEx

Federal Express Corporation, la mayor empresa de transporte exprés del mundo, ha anunciado el lanzamiento de FedEx Surround® en Puerto Rico. Este servicio ofrece herramientas de monitoreo e intervención que se integran con la red de transporte de la compañía. Está diseñado para proporcionar a los clientes, especialmente aquellos en industrias como salud y farmacéuticas, perecederos, bienes de alto valor y tecnología, una mayor visibilidad y actualizaciones proactivas sobre sus envíos.

“El lanzamiento de FedEx Surround® en Puerto Rico brinda un nuevo nivel de servicio a nuestros clientes, reafirmando nuestro compromiso con la excelencia en la logística para la industria farmacéutica”, afirmó Basil Khalil, vicepresidente de operaciones de FedEx Caribe y Centroamérica. “Este nuevo servicio nos permite tener datos en tiempo real sobre la ubicación de los envíos y predecir posibles interrupciones, lo que hace posible que tanto FedEx como nuestros clientes tomen decisiones informadas rápidamente para garantizar la integridad y entrega puntual de envíos altamente sensibles”.

FedEx Surround® ofrece tres niveles de servicio: Select, Preferred y Premium. Los beneficios incluyen:

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- Flexibilidad y Control: Un panel que permite a las compañías controlar sus envíos en tiempo real mediante Inteligencia Artificial y SenseAware ID.

- Mayor Valor: Información específica para mejorar las capacidades operativas con embarque priorizado, manejo especializado y soporte para cadena de frío.

- Tranquilidad: Atención al cliente 24/7 disponible en los niveles Preferred y Premium con monitoreo proactivo e informes personalizados.

En años recientes, FedEx ha invertido significativamente en su infraestructura logística para mejorar el servicio a la industria farmacéutica local. La compañía cuenta con instalaciones avanzadas controladas por temperatura tanto en el Aeropuerto Internacional Luis Muñoz Marín (SJU) como en el Aeropuerto de Aguadilla (BQN), ambas certificadas por IATA bajo CEIV Pharma.

Para más detalles sobre FedEx Surround® visite www.fedex.com

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