Citi ThankYou Rewards has expanded its hotel transfer partnerships by adding Preferred Hotels & Resorts to its portfolio. This new collaboration allows Citi cardholders to convert their points into I Prefer Hotel Rewards at a 1:4 ratio, meaning 1,000 Citi ThankYou Rewards points can be exchanged for 4,000 I Prefer points.
Preferred Hotels & Resorts boasts over 650 luxury boutique properties in more than 80 countries. The I Prefer loyalty program was revamped in 2023 to enhance user experience, allowing easier tracking of rewards and online bookings with points.
Despite this addition, some users report issues when searching for award availability on the Preferred Hotels & Resorts website. Award prices are displayed for only three hotels out of over 500 participating properties, raising concerns about the site's functionality.