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Care workers urge action on safety standards amid calls for reform

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Michala Lafferty Head of Property Services | UNI Global Union

Care workers worldwide are marking the UN's International Day of Care and Support with a call for urgent action from governments and employers. The message, "Care workers can’t wait," highlights pressing issues such as unsafe staffing, gender-based harassment, and the lack of formal employment in the care sector.

The majority of care workers are women, and they face undervaluation due to entrenched gender norms. This underinvestment hinders women's economic empowerment. Christy Hoffman, General Secretary of UNI Global Union, stated that "care professionals are at the heart of society’s well-being" but often work in unsafe conditions without job security or protection against abuse.

Hoffman emphasized the need for a global response: “The heroism we witnessed during the pandemic wasn’t a fleeting moment; it was the reality of what care work looks like every day." She called for fulfilling promises made during the pandemic to build resilient health systems and communities.

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A primary demand from unions is safe staffing standards in health facilities. Alan Sable, Head of Care at UNI Global Union, stressed that "safe staffing saves lives" and urged governments to enforce minimum staffing levels to protect both caregivers and patients.

Workplace harassment remains prevalent in the care sector. In Japan, 74% of care workers have faced harassment on the job. Unions are pushing for stronger legal protections against such abuses. Recent successes include UA Zensen's efforts in Japan to introduce anti-harassment measures.

Informal employment is common among care workers, leaving them without security or social protections. Unions are campaigning for formalization to improve conditions across the sector.

On this International Day of Care and Support, care workers' demands include formalizing all care jobs for decent work and gender equality, enforcing safe staffing standards, implementing protections against workplace harassment, and guaranteeing union rights.

Sable highlighted that "care is a profession—one that is essential to the health of every society." He called on governments to recognize its value by providing fair pay and dignity through formal employment.

By focusing on these key areas—safe staffing, formal employment, and anti-harassment measures—unions aim to drive reforms benefiting both workers and those they serve.

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