Reservations needed for visiting Macy’s Santaland in NYC

Santa will be available from November 29 until December 24 when he departs for his annual Christmas Eve duties. Visitors are advised to bring a printout of their reservation with a QR code.

While Santaland is busiest during peak times like Black Friday and weekends leading up to Christmas, visiting from Monday through Thursday earlier in December might reduce wait times. Despite having reservations, waits can range from 30 to 90 minutes.

Inside Santaland can be warm despite the winter weather outside; dressing in layers is recommended. Photos with Santa are available for purchase starting around $40 but aren't mandatory.

Macy’s offers options for visits with Black or Spanish-speaking Santas upon request during reservation or upon arrival. Special accommodations can also be arranged by emailing santalandnewyork@macys.com; sensory-friendly mornings may be offered as well.

New York City offers a unique holiday experience and visiting Santaland at Macy's adds magic to any trip downtown during this festive time of year.