Quantcast

Detroit Metro unveils multisensory room catering to travelers with sensory needs

Qantas engineers walk off job on one of the busiest travel days of the year
South Korea to safeguard competition after Korean Air, Asiana merger
Global Airline Industry Revenues Forecast To Top $1 Trillion For First Time In 2025
EasyJet to launch six new routes from the UK next year with £24 flights
A No-Frills Airline Is Getting Into the Premium Game
TAKING OFF: Major airline introduces new inflight service rules with less time to order your drinks
2 Delta flight attendants fail breathalyzer test before flight to JFK
EasyJet reveals plans for new flights from regional UK airport next summer
Airlines not switching quickly enough to green jet fuel, study says
Alaska Airlines tech issue briefly grounds planes in Seattle, disrupts bookings on Cyber Monday
US Senate panel criticizes rising airline seat fees, will call execs to testify
Spirit’s Demise Is a Lesson in ‘Airline-o-nomics’
Inside BA’s new first-class suites: £800 an hour for most private seat
Focus: US airline flight crews confident and angry as unions seek richer contracts
Hawaiian Airlines Eliminates Widebody Route Amid Alaska Airlines Merger
US budget airlines are struggling. Will pursuing premium passengers solve their problems?
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Delta Airlines Will Start Serving Shake Shack Cheeseburgers Next Month
United Sees Nearly 30% Surge in Travel to European Christmas Markets
Budget airline Israir to launch flights between Israel and NY, ending wartime monopoly by flagship carrier El Al
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
What Elon Musk's Starlink means for airlines
CAP OFF Major twist in Dublin Airport passenger cap row as High Court pauses decision in victory for airlines next summer season
Riyadh Air plans new jet order decision early next year
Calls for a blanket ban on politicians receiving free flight upgrades
Detroit Metro unveils multisensory room catering to travelers with sensory needs
Research
Webp n1qx7d1fpm4lan1kb1v40dkq0dhw
Tarah Chieffi Senior writer | The Points Guy

On Friday, the Wayne County Airport Authority and Delta Air Lines introduced a new multisensory room at Detroit Metropolitan Wayne County Airport (DTW). The facility is located in the Edward H. McNamara Terminal.

Similar to rooms at airports in Pittsburgh, Seattle, Kansas City, Portland, and Fort Wayne, this space is intended to provide a calm environment for individuals with sensory sensitivities or cognitive disabilities and their families. The room features calming colors, sounds, and activities designed to help travelers relax before continuing their journey.

Developed in collaboration with Delta Air Lines at a cost of nearly $500,000, the multisensory room includes spaces that aid self-regulation and relaxation. Notable features are a musical wall that produces sounds when touched and a visual stimulation wall with shapes and textures. Additional elements include a beanbag with fiber optic strands for visual input, a crash pad for anxiety reduction through deep pressure, and a tree with a cubby offering an escape from sensory input.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Chad Newton, CEO of the Wayne County Airport Authority, stated that this addition underscores their commitment "to reducing the stress of travel and creating an inclusive environment for all of our guests." Hussein Berry, Delta's vice president of airport operations at DTW added: "Delta is proud to partner with the Wayne County Airport Authority as DTW joins the list of airports that provide a calming, supportive environment rooted in research for customers with sensory sensitivities and their families as they travel."

The multisensory room is situated across from Gate A36 behind Pandora. It operates 24/7 with a maximum capacity of six occupants. Travelers can call ahead to receive an access code.

Detroit Metro is among several U.S. airports introducing such facilities. Open Doors Organization reported over 30 airports had sensory rooms by May 2023. For instance, Kansas City International Airport unveiled its sensory room in February 2023 along with an air travel experience room for boarding practice.

Portland International Airport enhanced its sensory room in 2022 by adding airline seats donated by Alaska Airlines to simulate an airplane cabin experience. Meanwhile, Minneapolis-St. Paul International Airport announced plans for two terminal expansions featuring sensory rooms by 2028.

Pittsburgh International Airport recently marked five years since opening Presley's Place—a series of sensory rooms initiated by one of their staff members inspired by his son Presley—to make air travel more accessible.

Organizations Included in this History
More News

Flying Food Group (FFG) has filed charges against UNITE HERE Local 11 with the National Labor Relations Board (NLRB), accusing the union of bad faith bargaining during ongoing labor negotiations.

Apr 4, 2025

Air India has announced the resumption of its operations from Bangkok, maintaining its schedule following a devastating earthquake that resulted in significant loss of life.

Apr 4, 2025

Lufthansa has announced the launch of codeshare flights with ITA Airways, expanding travel options across more than 100 European routes.

Apr 4, 2025

KLM Royal Dutch Airlines has announced the addition of six new destinations to its 2025 flight schedule.

Apr 4, 2025

Fuel efficiency is becoming increasingly significant in the aviation sector, affecting economic savings and environmental impacts.

Apr 4, 2025

The Pilatus PC-24, a light business jet from Swiss manufacturer Pilatus Aviation, is notable for its performance and versatility, combining capabilities often seen in larger aircraft.

Apr 4, 2025