For the 14th consecutive year, Delta has been recognized as the top airline for business travelers by Business Travel News. This recognition comes as the airline approaches its centennial year.
Steve Sear, Executive Vice President of Global Sales and Distribution at Delta, commented on the achievement: “This is another record win, but we are never satisfied with the status quo. We keep climbing.” He emphasized that Delta's success is due to their strategy of listening to feedback from corporate and travel agency partners and maintaining resilient teams focused on providing a comprehensive travel experience.
The annual survey conducted by Business Travel News evaluates airlines based on attributes such as network partnerships and frequencies, customer service, communication, distribution, products, and services. Bob Somers, Senior Vice President of Global Sales at Delta, stated: “This survey is our report card for how we are meeting our customers’ needs in the areas they value most.”