United Airlines has expressed dissatisfaction with the ongoing air traffic control (ATC) personnel shortage at Newark Liberty International Airport, a primary hub for the airline. The United States is currently facing a shortfall in ATC staff, which has particularly impacted airports like Newark.
The airline highlighted "significant disruption" to passengers due to this shortage. It has had to adjust its flight operations from Newark and is experiencing continued delays and cancellations. According to a Reuters report, on 12 out of the first 25 days in November, the Federal Aviation Administration (FAA) reduced Newark's air traffic because there were not enough controllers available.
This situation disrupted travel plans for over 343,000 passengers. On November 15 alone, 1,880 passengers faced flight cancellations while 24,558 experienced gate and other delays.