The airline industry relies heavily on yield management to maximize revenue. This complex process involves balancing supply and demand to optimize ticket pricing. Yield managers, also known as revenue managers, play a crucial role in this strategy by using financial models and algorithms to stay ahead of the competition.
According to Dartmouth's Tuck Business School, yield management is used across the travel and tourism industry, including hotels and ski resorts. The goal is to allocate limited resources among different customer segments based on their willingness to pay. Airlines use various strategies to segment passengers, such as business travelers versus vacationers.
Airlines dynamically adjust prices and capacity based on demand patterns. These strategies are critical for maximizing revenue while minimizing risks. Research from Travel, Technology & Solutions shows that yield management systems can increase revenue by 3-7%, with some cases showing profitability increases beyond 50%.