Holiday travel often presents challenges such as unpredictable weather, high demand, and crowded airports, leading to delays and cancellations. To assist travelers in navigating these issues, AirAdvisor has analyzed flight data and passenger feedback to rank U.S. airlines for the upcoming holiday season.
The analysis focused on on-time performance, cancellation rates, baggage mishandling, and overall customer satisfaction. The data was sourced from the U.S. Department of Transportation for November to January (2022–present) alongside consolidated customer reviews.
Alaska Airlines ranks tenth with an on-time performance of 71.15% but faces challenges with a 5.25% cancellation rate and 0.82% mishandled baggage rate. Its customer review score stands at 3.9 stars from 78,667 reviews.