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Air Canada announces rollout of free inflight WiFi starting in 2025

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Air Canada announces rollout of free inflight WiFi starting in 2025
Policy
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Air Canada has announced that it will offer free WiFi to its customers across all aircraft starting in 2025. The service will initially be available on short-haul routes and to members of its loyalty program, Aeroplan.

Mark Nasr, Air Canada's executive vice president of Marketing and Digital, stated that "reliable access to streaming-quality WiFi is becoming essential for both business and leisure travellers." The airline plans to have complimentary internet on 85% of its fleet from the beginning.

Initially, aircraft operating within North America and Sun markets will have free WiFi, with long-haul flights expected to follow in 2026. Air Canada aims to be the first airline offering free WiFi on flights from Toronto-Billy Bishop airport. The certification and installation of WiFi hardware on Q400 aircraft are set for completion by the end of 2025.

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Nasr added, “We're excited to offer fast, free WiFi to all Aeroplan Members," with a focus on the Air Canada Express Q400s flying from Toronto's Billy Bishop Airport. Data from Cirium indicates Air Canada has scheduled numerous flights from this airport in May 2025.

The new policy results from a partnership with Bell, which has provided free WiFi texting for Aeroplan members since May 2023. Blaik Kirby of Bell commented, “We are transforming the in-flight experience for Aeroplan Members."

In comparison, WestJet plans to introduce free WiFi by December through a partnership with TELUS and Starlink. This initiative is part of a broader trend among Canadian airlines to enhance in-flight connectivity services.

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