Delta Air Lines is enhancing its culinary offerings on the JFK-ACC route, catering to Ghanaian passengers by incorporating local flavors based on customer feedback. This initiative aligns with the holiday travel season and aims to provide a taste of home for travelers.
Delta collaborates with local chefs and catering stations in Ghana to ensure the authenticity of the meals served on board. "We design menus with Ghanian influence and some western touches for our customers," said Gabriel Palchik, Regional Manager, On Board Service & Menu Development. The airline considers passport and customer data when designing these menus.
In addition to culinary efforts, Delta emphasizes community engagement by incorporating local languages Twi and Ga in their service on this route. "We strive to offer thoughtful, elevated food and flight experiences our customers will remember forever," Palchik added.