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A social media post by a passenger named Alex has gained widespread attention after she claimed to have been removed from a Southwest Airlines flight due to an incident involving her pet cat. The situation unfolded when her seven-month-old cat, Oni, became distressed during a turbulent landing and defecated in its carrier. After cleaning the mess in the airplane restroom, Alex disposed of the soiled paper towels in the trash. However, upon reboarding, she discovered that the trash had not been emptied, leaving an odor that led to the closure of the bathroom.
Alex shared on X that despite having cleaned Oni and his carrier thoroughly, "there is no trace of the incident. No odor at all." However, she noted that upon reboarding with a new crew on board, they were informed about what had happened and subsequently closed off access to the bathroom due to the smell.
In her post, Alex alleged that the new flight attendants accused her of turning the bathroom into a “litter box” and made her cry before escorting her off the plane. She reported being stranded for hours before being rebooked on another flight. A Southwest Agent provided Alex with a $200 voucher for future travel as compensation and reassured her that she did nothing wrong.
