Quantcast
Here's how Southwest Airlines' new seating and boarding process will work
Delta Adds New Route to Asia
Southwest Airlines will begin selling assigned seats in 2025
United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours
Czech Airlines to Cease Operations, Ending 23-Year SkyTeam Partnership
Airlines begin canceling flights, offering rebooking ahead of Hurricane Helene
Southwest Airlines to cut service and staffing in Atlanta to slash costs
New heights, new features: Discover Alaska’s enhanced Flight Pass subscription service
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
American Airlines welcomes JetSMART to the award-winning AAdvantage program
Explore Japan for free? Japan Airlines offers free domestic flights to foreign travelers
Delta named Official Airline Partner of Birmingham City Football Club
American Airlines to Cut These Routes to Las Vegas, Orlando, and More — Here's Why
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
Southwest wouldn't really start charging for bags — right?
JD Power ranked this Midwest airport as the best among largest airports in North America
Alaska Airlines Chief Plans More Routes After a Deal With Hawaiian
Air Canada could begin suspending flights soon as strike deadline nears
JetBlue's new ticket policy entitles every passenger to a carry-on bag
Why United Airlines’ CEO makes as few decisions as possible
American invests in the future of aviation maintenance with new jobs, additional work
DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Here's where American Airlines is adding flights to Europe in summer 2025
Major airline grounds Airbus A350 fleet, citing faulty engine component
Airline CEO wants airports to cap passengers at 2 alcoholic drinks to limit on-board disruptions
Regulator cuts Malaysia Airlines' air operator certificate duration after probe
United Airlines flight attendants are prepared to strike. Here's why it's still unlikely.
2 workers killed, 1 injured in tire explosion at a Delta Air Lines shop in Atlanta

Winter weather disrupts operations at Atlanta airport; Delta cancels hundreds of flights

Policy
Webp 97a4sw60adf4moan6oo6dipr27ru
Bill Carroll, S.V.P. – Controller | Delta Air Lines

Delta Air Lines faced significant disruptions at its Atlanta hub on January 10, 2025, as winter weather conditions led to the temporary closure of all runways. The airline canceled approximately 800 flights on that day due to the adverse weather, impacting Delta and Delta Connection services. In response to the forecasted storm, Delta had previously issued a fare-difference waiver on January 8, allowing customers to adjust their travel plans.

Efforts are underway at Hartsfield-Jackson Atlanta International Airport to clear snow, ice, and sleet from runways and taxiways. Delta's teams are also focused on deicing aircraft to resume operations safely. Similar recovery activities are occurring across other airports in the Southeast region.

"The safety of Delta customers and employees is our primary focus as we manage disruptions to our operation," stated a Delta spokesperson.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

To assist affected travelers, Delta has waived bag fees for up to three checked bags for flights between January 10 and January 11:59 p.m. local time on January 11, excluding flights departing from Amsterdam (AMS), which are handled by KLM. Refunds will be provided for bag fees already paid during this period.

Delta has extended flexibility for customers with existing bookings in certain Southeastern U.S. cities, allowing changes or cancellations ahead of the storm. The airline will rebook passengers on available itineraries if a flight is canceled or delayed.

Delta encourages passengers to monitor flight statuses via delta.com or the Fly Delta app. Updates can be sent directly to mobile devices or email addresses. Customers have options if flights are significantly delayed or canceled, including rebooking through the app or website.

For domestic delays over three hours or international delays over six hours where customers choose not to fly, full refunds for unflown portions of tickets will be offered. Automatic refunds will be processed after a cancellation if no alternative arrangements are made within 24 hours.

Passengers experiencing cancellations should contact Delta promptly for rebooking assistance through airport representatives or the Reservations team via phone or the Fly Delta app's messaging service.

Further details about flight disruptions and customer options can be found on delta.com.

Organizations Included in this History
More News

Hawaiian Airlines is set to introduce its Boeing 787 Dreamliner on the route between Daniel K. Inouye International Airport in Honolulu and John F. Kennedy International Airport in New York.

Jan 26, 2025

Long Beach Airport has successfully diverted 35 tons of organic waste from landfills through its food scrap recycling program, initiated in late 2021.

Jan 25, 2025

Southwest Airlines is preparing to introduce assigned and extra-legroom seats next year, marking a significant change in its seating arrangements.

Jan 25, 2025

Delta Air Lines has announced changes to its flight routes, impacting connections between the United States and Central America as well as enhancing domestic services for the summer of 2025.

Jan 25, 2025

Emirates has announced the introduction of its Premium Economy class on flights EK434/435 to Brisbane, expanding its service in Australia.

Jan 24, 2025

American Airlines is facing disruptions due to delays in Boeing's 787 aircraft deliveries.

Jan 24, 2025