FedEx launches collaborative shipping tool in Thailand

Home
»
Stories
»
2025
»
February

GLOBAL INDUSTRY NEWS

These Frequent Fliers Are Done With Loyalty Programs

JetBlue accepting Venmo as payment method for flights purchased through mobile app

United Airlines stock rallies on results, as growing demand wasn’t just about premium seats

American Halts CRJ-200 Operations

Shanghai Airlines to Launch Casablanca Route

Delta employees to receive an average five weeks of pay in annual profit sharing

Akasa Air faces DGCA heat for lapses; warning letter issued to airline's accountable manager

Indigo Eyes European Market Amid Intensifying Competition with Air India

Air India to operate daily Delhi-Prayagraj flights for Maha Kumbh

Engine maker agrees to compensate WizzAir for grounded planes

Turkish Airlines’ flights are riddled with bedbugs, passengers say

British Airways frequent flyers react to Executive Club changes

Inside the short-lived, men-only flights where kids and women were banned but cigar and pipe smoking were rife

China steps up drive to break Boeing, Airbus grip on plane market

Heathrow’s New York service clings to spot in top aviation routes

Airline praises pilots in crash-landing where both died but nearly half the passengers survived

Mexico state airline to buy five Embraer planes next year

A record number of people are expected to fly over the holidays. That's good for travel stocks, but not for passengers.

American Airlines technical issue sparks travel chaos on Christmas Eve as flights heavily delayed after being grounded

Why United Airlines has had such a stellar year despite being Boeing's biggest customer

JetBlue nixing routes between multiple major cities, reducing several others

Airline Stocks Led The Travel Industry's Record 2024 Rally. Here's What's Next.

It’s beginning to look like another record for holiday travel

Qatar Airways cleans up at the World Travel Awards

All of the strikes at European airports this winter – find out if you are affected

Meet the CEO trying to turn around Air India, the 92-year-old airline with a pile of problems

Skiplagging: Unpacking the Risky Travel Trend That Involves Tricking Airlines

Qantas engineers walk off job on one of the busiest travel days of the year

South Korea to safeguard competition after Korean Air, Asiana merger

China Southern returns to Adelaide

Global Industry News

FedEx launches collaborative shipping tool in Thailand

Policy

John Dietrich FedEx Executive Leadership Executive Vice President and CFO | FedEx

By Sky Industry News

Feb 19, 2025

Federal Express Corporation has introduced a new digital tool in Thailand, aimed at simplifying the import process for customers. The Collaborative Shipping Tool is designed to enhance collaboration between Thai importers and their overseas shippers during the creation of Air Waybills (AWB), thereby improving efficiency in global goods movement.

Thailand's role as a significant shipping hub in Southeast Asia was underscored by a record growth in cross-border trade of over 6% in 2024. However, challenges such as failed pickups and lack of shipment visibility continue to affect importers globally, with inaccurate customs paperwork posing specific hurdles for Thai businesses. These issues often lead to delays and increased costs, impacting business operations.

The new tool allows importers to share the AWB creation process directly with shippers, facilitating confirmation of shipment details and scheduling pickups according to readiness. This collaborative feature aims to improve the success rate of shipment pickups and ensure greater efficiency.

Get the Newsletter

Sign-up to receive weekly round up of news from Sky Industry News

By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Salil Chari, senior vice president of Marketing and Customer Experience at FedEx Asia Pacific, stated: “As global supply chains grow increasingly complex, businesses must adopt smarter logistics solutions to remain competitive.” He emphasized that FedEx is leveraging digital innovation to help customers navigate the changing marketplace by fostering seamless collaboration between importers and shippers.

Sasathorn Phaspinyo, managing director of FedEx Thailand, noted: “At FedEx, we are committed to empowering Thai businesses with the tools they need to thrive on the global stage.” She highlighted that smart solutions like the Collaborative Shipping Tool streamline supply chains and allow customers to focus resources on business growth.

Key benefits of this tool include seamless collaboration allowing for improved data accuracy and pickup success rates; enhanced visibility providing real-time insights into shipments; and an intuitive user experience making imports easier for both parties involved.

The Collaborative Shipping Tool is available for all FedEx import customers across various regions including Asia Pacific, Europe, North America, Middle East, Indian Subcontinent, and Africa. It complements other digital solutions offered by FedEx such as the Import Tool set to launch later this year in Thailand. Together these innovations reinforce FedEx's commitment to enhancing customer experiences and logistics efficiency.