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At the Amadeus Altitude25 conference held in Lisbon earlier this week, Air France-KLM announced its decision to adopt Amadeus' Nevio technology. This move aligns with similar decisions by other airlines such as Finnair, Saudia, and British Airways.
Described as a "landmark" agreement, the collaboration between Air France-KLM and Amadeus marks the airline group's transition into what both parties term "a new era." The adoption of Nevio will enable Air France-KLM to shift from its current legacy booking system to a more advanced and adaptable platform. Angus Clarke, Executive Vice President and Chief Commercial Officer at Air France-KLM Group, emphasized the need for modernization: “I constantly sit in meetings where you hear that we've got this 20-year-old system that we operate, that needs to close down and move to new architecture."
The financial commitment for Air France-KLM is substantial, with the investment expected to exceed €100 million ($105 million) once fully implemented. Clarke highlighted future digital advancements as part of this investment. He noted that offerings like priority boarding could be sold moments before departure: “So you know in the future we can sell things like priority boarding as you're walking to the gate.”
