For eligible shipments under this service, once authorized by the recipient, the courier can deliver the package to the doorstep and take a photo showing its exact location. Recipients do not need to register, create an account or log in; nor is there any additional fee. The photo can be viewed via FedEx's website tracking tools, custom reports, and official WeChat account to confirm successful delivery.
In 2024, China's cross-border e-commerce import and export volume reached 2.63 trillion yuan, a growth of 10.8% 1. The number of participants in cross- border e-commerce imports has also been increasing annually. For consumers who cannot personally receive their packages at home, this no-signature required delivery service ensures seamless package receipt. Additionally, it provides a reassuring logistics experience for both e-commerce sellers and consumers with just one picture.
Cherly Hsu., FedEx Senior Vice President and President of China said: ''From parcel shipping to heavy freight delivery, FedEx is committed to providing our customers with reliable one-stop global shipping services and intelligent digital solutions. ''The introduction of the 'Picture Proof of Delivery' service is our latest move to improve logistics efficiency by continuously embracing innovation and using digital technology. ''At the same time we consistently improve flexibility and security in our logistics services offer more diversified solutions for cross-border e-commerce businesses working together to provide consumers with an outstanding user experience. ''
FedEx remains dedicated to building smarter supply chains for everyone by embracing digital transformation offering various online logistical solutions ensuring high-quality service for Chinese customers. ''FedEx Import Clearance Online Declaration Tool'' FedEx Ship Manager Lite FedEx Ship Manager as well as other new products such as ''FedEx Collaborative Transportation Tool'' have all significantly improved international logistics efficiency assisting cross- border e-commerce sellers in managing their shipments online effectively.
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