Quantcast

Airline schedule padding: enhancing punctuality or frustrating passengers

Engine maker agrees to compensate WizzAir for grounded planes
Turkish Airlines’ flights are riddled with bedbugs, passengers say
British Airways frequent flyers react to Executive Club changes
China steps up drive to break Boeing, Airbus grip on plane market
Heathrow’s New York service clings to spot in top aviation routes
Airline praises pilots in crash-landing where both died but nearly half the passengers survived
Mexico state airline to buy five Embraer planes next year
A record number of people are expected to fly over the holidays. That's good for travel stocks, but not for passengers.
American Airlines technical issue sparks travel chaos on Christmas Eve as flights heavily delayed after being grounded
Why United Airlines has had such a stellar year despite being Boeing's biggest customer
JetBlue nixing routes between multiple major cities, reducing several others
Airline Stocks Led The Travel Industry's Record 2024 Rally. Here's What's Next.
It’s beginning to look like another record for holiday travel
Qatar Airways cleans up at the World Travel Awards
All of the strikes at European airports this winter – find out if you are affected
Meet the CEO trying to turn around Air India, the 92-year-old airline with a pile of problems
Skiplagging: Unpacking the Risky Travel Trend That Involves Tricking Airlines
Qantas engineers walk off job on one of the busiest travel days of the year
South Korea to safeguard competition after Korean Air, Asiana merger
China Southern returns to Adelaide
Global Airline Industry Revenues Forecast To Top $1 Trillion For First Time In 2025
EasyJet to launch six new routes from the UK next year with £24 flights
Here's Why Analysts Say It's a Good Time to Buy Airline Stocks
A No-Frills Airline Is Getting Into the Premium Game
TAKING OFF: Major airline introduces new inflight service rules with less time to order your drinks
2 Delta flight attendants fail breathalyzer test before flight to JFK
EasyJet reveals plans for new flights from regional UK airport next summer
Airlines not switching quickly enough to green jet fuel, study says
Alaska Airlines tech issue briefly grounds planes in Seattle, disrupts bookings on Cyber Monday
US Senate panel criticizes rising airline seat fees, will call execs to testify
Airline schedule padding: enhancing punctuality or frustrating passengers
Policy
Webp received 635783625865780
Henry Harteveldt FlyMag Travel Industry Analyst | Official Website

A robust operational performance is crucial for an airline, not only for its operational and financial efficiency but also as part of its public image - after all, passengers want to arrive at their destination on time. However, the aviation industry is often at the mercy of outside factors, from inclement weather conditions to IT outages, all of which can severely impact on-time performance.

There are several ways in which airlines can achieve a strong on-time performance. For example, investing in the latest technology and ensuring staff are effectively trained can help to increase efficiency. Schedule padding is another way in which on-time performance statistics can be improved.

What is schedule padding?

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Put simply, schedule padding is the adding of extra time into a schedule, increasing the chances of the published flight departure and arrival times being met. This often involves adding a 10% buffer into flight schedules - in other words, scheduling the flight time to be 10% longer than it normally is in reality.

Many airlines have dedicated scheduling teams that calculate planned flight times based on a variety of elements, including past flight data, weather trends, air traffic control patterns, and seasonal shifts. In 1987, the US Department of Transportation (USDOT) introduced the on-time performance disclosure rule requiring airlines to publish their delay statistics. According to a report by Robert Koebert of Finance Buzz, "research shows that in the first five years of this rule, airlines increased their scheduled flight times by10 percent, which increased their on-time arrival performance by20 percent in that time frame."

This buffer can build some flexibility into the schedule, allowing airlines tocontinue to operate their planned schedule. Airlines are keen to avoid delays,as they can often be costly operationally, financially, and in terms of theirreputation. The latter is an especially crucial consideration in crowdedaviation markets such as those in North America, Asia, and Europe.

However, it is also worth considering that adding extra time into flightschedules can actually lead to a decrease in the number of flights that eachaircraft is able to operate in a given day, in turn reducing operationalefficiency and competitiveness. It can also lead to frustration for passengers,as their real-life experience may end up being somewhat different from theexpected flight time. According to a report from FlyMag, Henry Harteveldt, aTravel Industry Analyst said,"Padding may improve airlines' on-time records,but it can frustrate passengers who realize they're spending more time traveling than necessary.Transparency is key."

How prevalent is schedule padding?

According to a report by Mighty Travels,"the average time added into airline flight schedules across North America has increased by27% between 2012 and 2023. Data also shows that the average buffer has risen to around10-15% of the total flight time."

When looking at specific examples across the region,Mighty Travels states that Southwest Airlines has a median schedule padding time of11 minutes. Finance Buzz states that Alaska Airlines added 11.3% to its flights,United Airlines just over , with American Airlines and Delta Air Lines at % and %, respectively.Hawaiian Airlines has the lowest added time at just % to its median flight time of minutes.

Schedule padding is often more prevalent at major hub airports,such as Los Angeles International Airport (LAX), New York John F.Kennedy International Airport (JFK),and Dallas/Fort Worth International Airport (DFW).This is because when operating insuch slot-constrained conditions ,airlines are more likely topick up delays.Delays can also escalate throughoutthe day ,meaningthat themore flights an aircraft operates ina given day,themore proneitcan betooperational disruption .

Schedulepadding exists outsidethe UStoo ,witha searchon Google Flights clearly showingthedifferences inscheduled blocktimesonflights operatingthesame route.For example,the scheduledblocktimesfor non-stopflightsbetween BeijingCapitalInternationalAirport(PEK)and BangkokSuvarnabhumiInternationalAirport(BKK)onthesame dayvaryfrom three hoursand minutes tofours hours-a differenceofminutes.Meanwhile ,flightsbetween SãoPauloGuarulhosInternationalAirport(GRU)and BogotáElDoradoInternationalAirport(BOG)rangefromfivehoursandminutes tosixhoursandtenminutes .

You might also like:

Why Are Flights From The US To South America So Expensive?

There are many factors behind these flights' tremendous cost.

Posts7

"On atypicalflightthat hasminutes scheduledfromdeparturetimetoarrivaltime,thiscanbebroken downintothefollowing:"statesFinanceBuzz:

"87minutesofactualflyingtime

22minutesontheground(beforetake-offand/orafterlanding)

11minutesofschedulepadding"

The reportbyFinanceBuzzalsolooksatwhetherschedulepaddingislikelytobecomemorecommoninthefuturewithR.TolgaTurgutAssistantProfessor-CollegeofAeronauticsattheFloridaInstituteofTechnologysaying"The short answerisyesatleastfortheimmediatefutureastheairlinesarestrivingtorecoverfromthenegativeimpactsofthepandemicTheyhaveresourcelimitationssuchasaircraftandpilotsSothatmeanstheywillhavetocontinuewithschedulepaddingeveniftheyknowitisnotthemostefficientwaySchedulepaddinghasdevelopedoverdecadesasairlinesstrivetooperatewithpunctualityinthefaceofever-increasingcongestionbothintheairandonthegroundWemustalsorememberthatairlinesdonothavetheluxuryofbeingearlytotheirgateswhilemanagingmanyexternalfactorstobeontimeaswellSomeexternalfactorsthatcanaffecton-timeperformanceareairtrafficairportoperationsandunexpectedweathereventsThepaddingallowsthemtomitigatethoseunforeseencircumstancesIftheystretchthepaddingdurationtoolongthenitwouldbetrulymanipulatingtheirperformancebeforethepublicSothepassengersshouldpayattentiontothisItisalsomoretotheadvantageoftheairlinestofocusontrulyimprovingtheiroperationalefficiencyandrelyonmanipulatedperformanceresultsviaschedulepadding"

"On-timeperformancemeasurestheproportionofflightsthatdepartarriveontimeItisacriticalperformanceindicatorforairlinesnotonlymeasurestheiroperationalefficiencybutcanactkeydifferentiatorfromcompetitionThismeansthatcarrierskeenhighestpossible"

AccordingtoOAGSafairwasthemostpunctualFebruary2025withaperformance95SafairSouthernAfricaAeromexicoCentralAmericaCopaAirlinesCentralAmericaIberiaWesternEuropeAustrianAirlinesWesternEuropeAirEuropaWesternEuropeRoyalJordanianMiddleEastFujiDreamAirlinesNorthEastAsiaAerLingusWesternEuropeQatarAirwaysMiddleEastYoumightalsolikeTheTopAirlinesAirportsWorldwideWhereFlightsTookOffOn-TimeIn2024AeromexicoledwayglobalOTPrankingCuriouslynoNorthAmericanCarriersfeatureworldwidetop10Whenlookingsolelyaverage significantlylowerHawaiianSouthwestSpiritDeltaUnitedAveloAlaskaAmericanAllegiantFrontierComestoFebruaryPhoenixSkyHarborInternationalAirportPHXcameouttopLosAngelesLAXsecondplaceHoustonGeorgeBushIntercontinentalIAHthirdcomplete reported follows

Organizations Included in this History
More News

With the commencement of the 2025 summer flight schedule, ITA Airways has seamlessly integrated into the Lufthansa Group terminals in Frankfurt and Munich.

Mar 30, 2025

Air China is set to resume its Toronto flights after a 33-year hiatus.

Mar 29, 2025

United Airlines has confirmed that a Boeing 767-300ER, which departed from London on March 26, returned to London Heathrow after experiencing mechanical problems.

Mar 29, 2025

American Airlines has introduced new routes to Punta Cana, the Dominican Republic, following its "March Map-Ness" contest.

Mar 29, 2025

A Delta Air Lines Airbus A321neo is back in operation after being grounded due to smoke detected in its cabin.

Mar 29, 2025

The Southern Museum of Flight in Birmingham, Alabama, presents an extensive collection of over 120 aircraft, showcasing a range of experimental, military, and general aviation aircraft.

Mar 29, 2025