Quantcast

American Airlines Chief Customer Officer: 'Our customers are eager to see new food and drinks across our menus'

Tycoon unveils £25 billion rival Heathrow expansion plan
Proposals for commercial planes to operate with one pilot shelved after critical EU report
Air Travel Fatalities Up 300% in 2024, According to Shocking Global Report
Boeing Halts Strike Talks Amid $36 Billion Deal & Union Dispute
FAA’s Broader Runway Safety Push Builds on EMAS Legacy
Ryanair CEO says aviation sustainability targets are 'dying a death'
US FAA funds system to prevent accidents involving runaway airplanes
Exclusive: Korean Air makes airline's biggest-ever Boeing jet order amid Trump-Lee summit
Boeing Stock Jumps on Massive Korean Air Order
FAA EMAS: Proven Safety Wins Since 1996
Air Canada flight attendants try to build on US gains on unpaid work
Cathay Pacific warns of declining fares and cargo uncertainty, shares fall
Clear intentions, cloudy path: aviation's ongoing ESG challenge
Turkish Airlines is preparing binding offer for Spain's Air Europa, executive says
Air Canada flight attendants approve strike mandate
US criticizes use of AI to personalize airline ticket prices, would investigate
Ethiopian Airlines' annual revenue rises as it draws more passengers, adds routes
Major strike action to hit 12 Spanish airports that have Ryanair flights
JetBlue, United partnership gets go-ahead from U.S. Transportation Department
United-JetBlue partnership gets US DOT approval
Air India Warned Over Crew Fatigue and Training Failures Following Fatal Crash
Heathrow Chief Defends £50–60 billion Third Runway Amid Rising Costs Debate
New UK airline with cheap US fares is ‘parked’ after just TWO flights – with people fearing it’s been scrapped for good
US carriers shamed in surprising new list of the world’s ‘cleanest’ airlines
Air Force Pilot Wasn't Alerted to Collision Course with Passenger Jet Before Scary Near Miss, Says Official
Transportation Secretary Sean Duffy may deny flights from Mexico over broken aviation agreement
Plane Makes Emergency Landing After ‘Unruly’ Passenger Attempts to Open Exit Door Mid-Flight
American Airlines Launches Ultra‑Long‑Haul DFW–Manila Flights
Thousands of flights canceled or delayed across America's busiest airports
Summer flight delays to be 'worst ever' this year - what to do if affected
American Airlines Chief Customer Officer: 'Our customers are eager to see new food and drinks across our menus'
Events
Webp american airlines lady
Heather Garboden, American Airline's Chief Customer Officer | https://www.linkedin.com/in/heather-garboden/

Heather Garboden, Chief Customer Officer of American Airlines, announced that as spring travel increases, customers will have access to new food and drink options both in-flight and at Admirals Club lounges. Garboden made this statement in a March 10 press release.

"As spring travel heats up, our customers are eager to see new food and drinks across our menus," said Garboden. "Whereas warm comfort foods like soups rule the skies in the fall and winter, the spring season has people craving fresh fruits and vegetables, as well as tried-and-true summer dishes like our new sliders and fries."

American Airlines is introducing regionalized menus and an updated beverage selection at Admirals Club lounges across the United States and Canada. In-flight offerings will include new breakfast entrees and the option to preorder sliders and fries after a successful test at Chicago O'Hare International Airport (ORD). Starting March 18, AAdvantage members can use miles to purchase food and beverages on eligible flights. These updates are part of the airline’s efforts to enhance customer dining experiences both in lounges and in the air.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Travel food blogger Matthew Klint reported that American Airlines served a satisfying dinner on a flight from Chicago to Los Angeles. He noted the short ribs with mac and cheese as a comforting and enjoyable meal, highlighting it as one of six preorder options available for First Class passengers. Klint remarked that the meal stood out as a positive in-flight dining experience.

According to American Airlines' website, Admirals Club is the airline's network of airport lounges, offering members and eligible travelers a comfortable space to relax before flights. Amenities typically include complimentary Wi-Fi, snacks, beverages, and dedicated customer service representatives. Additionally, Admirals Club memberships provide access to nearly 50 Admirals Club lounges and over 60 partner lounges worldwide. Travelers without a membership can purchase a One-Day Pass for $79 or 7,900 AAdvantage miles for single-day access. Members also enjoy access to partner lounges such as Alaska Airlines Lounges and Qantas Clubs.

In addition to food options, Admirals Club lounges will offer premium spirits along with new mixers and non-alcoholic beverages. These updates align with seasonal shifts in customer preferences, focusing on lighter and fresher flavors.

American Airlines is headquartered in Fort Worth, Texas, and is one of the world’s largest airlines by fleet size and passengers carried. The airline operates nearly 6,800 flights daily to more than 350 destinations across 60 countries.

Organizations Included in this History
More News

The International Air Transport Association (IATA) has announced that its Wings of Change Europe (WOCE) event will take place at the Steigenberger Icon Wiltcher's Hotel in Brussels.

Oct 23, 2025

Delta Air Lines has announced a new partnership with Crunchyroll, the global anime streaming platform, to bring a curated selection of anime content to its flights.

Oct 23, 2025

Delta Air Lines has been recognized as one of the 2025 Fortune Best Workplaces for Women, marking its return to the list since 2019.

Oct 23, 2025

Delta Air Lines marked its 100th anniversary by serving as the official airline of the 60th Head of the Charles Regatta (HOCR) in Boston.

Oct 23, 2025

American Airlines has announced that it will upgrade its Boeing 777-200ER aircraft with new Flagship Suites, the airline's latest business-class product.

Oct 23, 2025

Delta Air Lines will introduce a new in-flight dining partnership with Chef José Andrés, bringing Spanish-inspired cuisine to select cabins starting November 4.

Oct 23, 2025