Quantcast

Air India's Chicago-Delhi flight returns due to clogged toilets

Another city ignores airport commission's advice, zones for housing near JWA
5 Reasons Why Kazakhstan's Air Astana Is Establishing Itself As A Key Player In Asian Aviation
JetBlue is no longer serving hot food in economy class on transatlantic flights
Video shows traveler hurl computer monitor at Frontier employees in Chicago
White House 'in touch' with airlines as hurricanes Helene, Milton spark price-gouging fears
Airline bans two items from luggage amid conflict in the Middle East
Turkish Airlines pilot dies midflight, leading to emergency landing in New York
Spirit Airlines Explores Bankruptcy Filing
Airlines turn to AI to allocate gates and cut waiting times
American Airlines Passengers Save Woman from Alleged Violent Male Companion on Flight
Garuda Indonesia and Japan Airlines (JAL) Form Joint Business Agreement — What To Know
Here's how Southwest Airlines' new seating and boarding process will work
Delta Adds New Route to Asia
Southwest Airlines will begin selling assigned seats in 2025
United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours
Czech Airlines to Cease Operations, Ending 23-Year SkyTeam Partnership
An Asian airline hopes launching one of the world's longest narrowbody routes will actually be a comfort upgrade for passengers
Airlines begin canceling flights, offering rebooking ahead of Hurricane Helene
Southwest Airlines to cut service and staffing in Atlanta to slash costs
New heights, new features: Discover Alaska’s enhanced Flight Pass subscription service
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
American Airlines welcomes JetSMART to the award-winning AAdvantage program
Explore Japan for free? Japan Airlines offers free domestic flights to foreign travelers
Delta named Official Airline Partner of Birmingham City Football Club
American Airlines to Cut These Routes to Las Vegas, Orlando, and More — Here's Why
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
Southwest wouldn't really start charging for bags — right?
JD Power ranked this Midwest airport as the best among largest airports in North America
Alaska Airlines Chief Plans More Routes After a Deal With Hawaiian
Air Canada could begin suspending flights soon as strike deadline nears
Air India's Chicago-Delhi flight returns due to clogged toilets
Policy
Webp received 541006185685517
Air India Boeing 777-300ER | Official Website

Passengers on an Air India Boeing 777-300ER flight from Chicago to Delhi encountered an unusual issue when most of the 12 onboard toilets became unusable mid-flight. The incident took place on March 5, 2025, as Air India Flight 126 was flying over Greenland, approximately one hour and forty-five minutes after departure. Initially, only four lavatories were functional, but the situation worsened until just one remained operational.

Faced with a lack of suitable European diversion airports at night, the airline decided to return to Chicago nearly ten hours into the journey. Upon landing, passengers disembarked safely and received hotel accommodations while Air India arranged alternative travel plans. No injuries were reported despite the disruption.

During the flight, passengers grew increasingly frustrated as lavatories became unavailable. Flight attendants attempted to manage the situation by directing passengers to operational toilets and reminding them of proper lavatory etiquette. However, tensions rose as the flight continued.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

An investigation revealed that non-flushable items clogged the aircraft's toilets. An Air India spokesperson stated: "We would like to confirm that as part of our investigation into the incident, our teams found polythene bags, rags, and clothes that had been flushed down and stuck in the plumbing."

Airline staff emphasized passenger cooperation in preventing such situations. Some frequent flyers suggest stricter pre-flight announcements or in-flight videos educating travelers on lavatory use. Others propose improved signage in multiple languages.

Following this event, Air India urged passengers to use aircraft lavatories responsibly and avoid flushing inappropriate items. The airline stressed that onboard lavatory systems are delicate and not designed for anything other than human waste and toilet paper.

While rare, lavatory-related incidents can lead to significant inconveniences during flights. Notable past events include Varig Flight 820 in 1973 and Air Canada Flight 797 in 1983—both involving fires originating from lavatories—which led to changes in aviation safety regulations.

In response to these issues, airlines may need reinforced vacuum systems capable of handling minor obstructions more effectively or smart sensors detecting improper items before they enter the system. Strengthening ground crew competencies and expanding passenger education efforts could also help prevent future incidents.

By combining technological advancements with proactive passenger awareness programs, airlines aim to minimize risks associated with lavatory malfunctions.

Organizations Included in this History
More News

Air India has announced it will offer full refunds and a one-time rescheduling waiver for defense personnel holding defense fare tickets on Air India and Air India Express flights booked through May 31, 2025.

May 13, 2025

Alaska Airlines has announced the introduction of round-trip nonstop fares to Seoul, South Korea, starting at $999.

May 13, 2025

Los Angeles International Airport (LAX) has announced that American Airlines will commence seasonal service from Los Angeles to Brisbane on December 5, 2025.

May 13, 2025

Allegiant Air has announced an extension of its flight schedule through February 10, 2026, enabling travelers to book trips well into the following year.

May 13, 2025

Ethiopian Airlines has announced a 10% discount on flights departing from Sharjah, available through its website and mobile app.

May 13, 2025

Etihad Airways has announced the launch of a global sale featuring new destinations across Asia, including Taipei and Sumatra.

May 13, 2025