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FedEx partners with Hongkong Post to expand self-pickup network in Hong Kong

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FedEx partners with Hongkong Post to expand self-pickup network in Hong Kong
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Raj Subramaniam President, Chief Executive Officer, and Director FedEx Corporation | FedEx

FedEx has announced a collaboration with Hongkong Post to expand its self-pickup network for imported shipments to over 700 locations across Hong Kong. This initiative allows customers and online shoppers to collect packages from designated Hongkong Post counters, iPostal stations, and 7-Eleven stores, free of additional charges.

This partnership offers FedEx customers added flexibility, with FedEx pickup points now including over 400 7-Eleven stores, 165 iPostal stations, and 119 Hongkong Post counters. Customers can choose their pickup location via WhatsApp or the FedEx official website. Upon receiving delivery notifications through email or WhatsApp, customers can log into FedEx Delivery Manager to select a self-pickup point.

FedEx Hong Kong and Macau Managing Director Anthony Leung remarked: "In today's ever-changing environment, we need a customer-centric approach to increase integration between e-retailers and logistics providers to support the booming e-commerce and cross-border trade. FedEx is committed to rolling out innovative logistics solutions to meet the evolving demands of our customers. We are pleased to collaborate with Hongkong Post to expand the self-pickup network and enhance our 'last mile' delivery service, providing a better customer experience."

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FedEx continues to develop digital solutions to simplify import processes for customers and help them navigate the global market. Besides expanding the self-pickup network, FedEx recently launched the Collaborative Shipping Tool, enabling seamless collaboration between importers and shippers for Air Waybill (AWB) creation, thereby improving overall efficiency in global freight transport.

For more information about the FedEx Hong Kong self-pickup network, visit the FedEx Hong Kong pickup locations webpage.

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