Quantcast

Southwest Airlines updates policies amid Elliott Management's involvement

LA Considers $25 And $30 Minimum Wages For Hotel And Airport Workers
Airlines are on the hook for more than you think if something goes wrong with your trip
WA Labor & Industries plans to create new airline worker protections
Airlines must now give automatic refunds for significant delays. Here's what to know.
Spirit Airlines Pursues Bankruptcy as a Path to Tie-Up With Frontier
American Airlines fined $50M for violating disability laws
Canada's flight attendant union applauds NDP bill to end unpaid work in the airline sector
American Airlines testing new technology that would crack down on boarding
Exciting New Airline Routes Coming to North
Another city ignores airport commission's advice, zones for housing near JWA
United shares hit pre-pandemic high after airline forecasts strong finish to 2024, plans buyback
Alaska Airlines Just Made Its Loyalty Program Even More Lucrative With New Rewards, Better Upgrades, and More
Food safety problem closes Detroit airline kitchen leaving 200 flights without meals
5 Reasons Why Kazakhstan's Air Astana Is Establishing Itself As A Key Player In Asian Aviation
JetBlue is no longer serving hot food in economy class on transatlantic flights
Video shows traveler hurl computer monitor at Frontier employees in Chicago
White House 'in touch' with airlines as hurricanes Helene, Milton spark price-gouging fears
Airline bans two items from luggage amid conflict in the Middle East
Turkish Airlines pilot dies midflight, leading to emergency landing in New York
Spirit Airlines Explores Bankruptcy Filing
Airlines turn to AI to allocate gates and cut waiting times
American Airlines Passengers Save Woman from Alleged Violent Male Companion on Flight
Garuda Indonesia and Japan Airlines (JAL) Form Joint Business Agreement — What To Know
Here's how Southwest Airlines' new seating and boarding process will work
Delta Adds New Route to Asia
Southwest Airlines will begin selling assigned seats in 2025
United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours
Czech Airlines to Cease Operations, Ending 23-Year SkyTeam Partnership
An Asian airline hopes launching one of the world's longest narrowbody routes will actually be a comfort upgrade for passengers
Airlines begin canceling flights, offering rebooking ahead of Hurricane Helene
Southwest Airlines updates policies amid Elliott Management's involvement
Policy
Webp messenger creation 76c227c0 6c30 4a2a a9f8 f44f07932fb3
Southwest Airlines | Official Website

Southwest Airlines has announced a series of changes to its seating and fare policies. The modifications come amid actions by Elliott Management, an investment firm that acquired over a 10% stake in the airline. These changes include new fare bundles, seating options, and cardmember benefits, which the airline detailed on its official website.

The airline will continue to offer four fare bundles, but with updated names and benefits. "Business Select will become Choice Extra and will offer the chance to select an extra legroom seat while booking. It will also include two checked bags for free (weight and size limits apply), earlier boarding, ticket refundability, day-of-travel perks, and the highest Rapid Rewards points earn ratio." Meanwhile, the "Anytime" fare is rebranded to "Choice Preferred," and the "Wanna Get Away Plus" becomes "Choice."

The "Wanna Get Away" fare will be replaced by "Basic" on May 28, 2025. For those who choose Basic, seats will be assigned at check-in, and the fare will be nonrefundable and non-changeable, although customers can upgrade if needed.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Southwest has also revised its seating options. The cabin will feature Standard Seats with standard legroom, mostly located at the back, and Preferred Seats at the front. Extra Legroom Seats will be available at the front and exit rows, featuring more legroom, early bin access, extra snacks, and complimentary premium beverages. These seating arrangements are part of a retrofitting program starting May 1, 2025.

For Rapid Rewards cardmembers, the updated benefits will include seat selection and boarding advantages. "Plus and Plus Business will receive Standard seat selection 48 hours prior to departure, when available, along with a boarding benefit and a free first checked bag," and for higher-tier cardmembers, additional seating benefits and upgrade options will be available.

Southwest Airlines attributed these updates to criticism from Elliott Management, which has pointed out the airline's management issues and financial challenges. These adjustments also coincide with new board members making strategic decisions to adapt to the company’s needs.

###

Organizations Included in this History
More News

Star Alliance has been named the World's Best Airline Alliance at the 2025 Skytrax Awards.

Jul 12, 2025

SAS and Air France have applied for a codeshare network covering ten U.S. destinations, including New York's JFK and Los Angeles' LAX.

Jul 12, 2025

Aviation analytics firm Cirium has released its June 2025 On-Time Performance (OTP) report, which analyzes global punctuality trends among airlines and airports.

Jul 12, 2025

United Airlines is set to resume flights to Tel Aviv Ben Gurion Airport on July 21, 2025.

Jul 12, 2025

Seattle-Tacoma International Airport experienced significant growth in 2024, surpassing pre-pandemic passenger numbers.

Jul 12, 2025

Emirates' fleet currently includes 253 widebody aircraft, with the addition of eight Airbus A350-900s.

Jul 12, 2025