Quantcast

Passenger survey reveals top 10 irritants during air travel

Routes 360 Headlines: Key Stories Of The Week (W/C October 20, 2025)
LATAM CEO: New Aircraft Mean New Routes, Engine Woes Remain A Concern
Boeing wins FAA approval to hike 737 MAX production to 42 planes per month
IATA Highlights Critical Priorities for Aviation Safety and Operations
Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 22, 2025)
First new Qantas Airbus jets come with one toilet for every 90 economy passengers – worse than Jetstar, Scoot and Ryanair
Breeze Airways becomes the first new US flag carrier in a decade — just as rival Spirit fights its 2nd bankruptcy
Airport runway close calls spur hopes for wider adoption of cockpit alert technology
Family sues American Airlines over deadly crash near National Airport
United Airlines briefly grounds all flights in US, Canada for second time in 2 months
2025 Air Canada flight attendants strike
United Airlines lifts brief ground stop after tech issue prompts FAA halt
Spirit Airlines preparing to furlough one-third of its flight attendants
‘Hypocrisy’ and ‘blackmail’: Ryanair’s feud with Spain
Exclusive: Turkey's surprise Air Europa deal came down to one key thing: control
Major airline launches exciting new route from Scotland to popular US location
Airlines fear carbon tax as flagship climate scheme develops holes
Ryanair scraps three Vienna routes, demands lower taxes and fees
Turkish Airlines has no intention of raising stake in Spain's Air Europa, chairman says
US lawmakers want Trump to reinstate delay compensation plan for air travelers
IATA pushes to raise international pilot retirement age to 67
US orders Delta and Aeromexico to dissolve their partnership over fairness concerns in Mexico
Southwest’s New Wheelchair Policy Will Require Passengers to Remove 1 Item Before Boarding — What to Know
Aviation expansion: IndiGo to start direct Mumbai-Copenhagen flights from Oct 8; marks entry into Nordics - The Times of India
Major change for ALL Aer Lingus passengers flying from busy airport to offer 'modern and streamlined' experience
Southwest Airlines adds Sonoma County in California expansion - The Points Guy
Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 8, 2025)
Delta Sees Record Premium Seats in '26, Main Cabin Flat or Down
Southwest requiring removal of batteries from mobility devices before boarding
Qantas’ milestone move for huge, new planes
Passenger survey reveals top 10 irritants during air travel
Policy
Webp messenger creation 1842ec89 3ee6 4f18 9ac6 8f21a0bca927
Airline Passengers | Wikipedia

Flying, in modern times, is generally considered an enjoyable experience. The era of competitive pricing and an enhanced focus on passenger comfort has made air travel more accessible and pleasant. However, the experience is not always positive, as outlined in a survey conducted by Bounce, which surveyed over 2,000 travelers about their annoyances during flights. The survey identified ten main irritants faced by passengers.

The issue of busy toilets was identified by 25.7% of respondents as a nuisance. This is often encountered on short-haul flights with limited restroom facilities, leading to long queues.

Cabin temperatures that are either too hot or too cold also cause discomfort for 25.8% of travelers. Passengers find adjusting to extreme temperatures challenging, although individual air vents provide a partial solution.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Randomly allocated seating is another aggravation, affecting 28.1% of passengers. The practice motivates travelers to pay extra for seat selection to avoid being separated from their groups.

Overcrowded aisles impact 33.9% of surveyed passengers, especially during boarding and deplaning processes. This often leads to unnecessary congestion and discomfort for those remaining seated.

Unfriendly cabin crew is a concern for 34.7% of passengers. The survey did not elaborate on specifics, but it hints at possible misunderstandings between passengers and crew members.

Smelly toilets were noted by 39.8% of participants as a significant issue. Malfunctioning lavatories can create persistent odors, making nearby seating less desirable.

Delays and cancellations are an irritation for 40.3% of respondents. These disruptions can be particularly problematic for those with connecting flights, although they are sometimes unavoidable.

Loud passengers around them disturb 46.7% of travelers. While modern aircraft are quieter, they cannot fully mask nearby noise, which sometimes leads to costly diversions.

Inflight turbulence was reported by 51.5% as a discomfort. Although often brief and harmless, turbulence can be unsettling. Forecasting can help predict potential turbulence, but it's not always possible to avoid.

Topping the list of irritants, 51.6% of respondents reported that screaming children are the most common annoyance. While irritating, this is often seen as an understandable reaction from young children in unfamiliar environments.

Bounce's survey highlights various aspects of air travel that can detract from the overall flying experience.

Organizations Included in this History
More News

American Airlines has established itself as the world's largest airline by number of hubs, operating ten across the United States.

Oct 24, 2025

The Boeing TC-135W, a specialized training aircraft derived from the C-135/RC-135 reconnaissance family, continues to serve the United States Air Force (USAF) and its allies decades after many similar jets have been retired.

Oct 24, 2025

Frontier Airlines has started serving three airports in Virginia for the first time, with its inaugural flight to Richmond from Atlanta on October 17.

Oct 24, 2025

When Russia closed its airspace to airlines from countries aligned with the West following the war in Ukraine, airlines had to find new routes.

Oct 24, 2025

Jet engine manufacturer GE Aerospace reported a significant increase in profits for the third quarter of 2025, driven by strong demand for its commercial jet engines and related services.

Oct 24, 2025

For over thirty years, United Airlines has relied on the Boeing 757 as a key aircraft for its transatlantic routes.

Oct 24, 2025