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Air India has announced it will offer full refunds and a one-time rescheduling waiver for defense personnel holding defense fare tickets on Air India and Air India Express flights booked through May 31, 2025. This decision comes in response to Operation Sindoor.
According to The Economic Times, the initiative aims to honor the selfless service and dedication of military members during these challenging times. The airline's gesture underscores its commitment to national solidarity and support for the armed forces.
The policy applies to defense fare tickets booked on Air India and Air India Express flights with travel dates up to May 31, 2025. As reported by The Times of India, eligible personnel can avail themselves of full refunds on cancellations and a one-time waiver on rescheduling flights up to June 30, 2025. This measure provides flexibility for defense personnel to adjust their travel plans amid ongoing military operations.
