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Monika Mejstrikova, IATA Director of Ground Operations, addressed the IGHC 2025 gathering with a focus on the future of ground handling in aviation. The event was hosted by Kenya Airways and acknowledged the presence of H.E. Dr. William Samoei Ruto, President of the Republic of Kenya, highlighting Kenya's commitment to aviation.
Mejstrikova emphasized the importance of ground handling as a critical component in ensuring safe departures and arrivals for millions of passengers daily. She outlined four key priorities for this year's conference: embedding safety in every action, global standardization of processes, enhancing baggage operations, and building a sustainable and inclusive way forward.
The first priority focuses on improving safety measures using data from IATA’s Accident Data Exchange (ADX) and Incident Data Exchange (IDX). This includes updates to the IATA Ground Operations Manual (IGOM) with clearer guidelines for equipment use and new protocols for aircraft with specific issues.
