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Delta Air Lines faces two flight disruptions due to unruly passenger behavior

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Delta Air Lines faces two flight disruptions due to unruly passenger behavior
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Sara Nelson president of the Association of Flight Attendants | Official Website

On May 6, Hartsfield-Jackson Atlanta International Airport experienced two incidents involving Delta Air Lines flights. The first involved a Boeing 757-200 bound for John Wayne Airport in Los Angeles, which returned to Atlanta mid-flight. Delta did not provide further details on the cause of this turnaround.

The second incident concerned an Airbus A321 flight from Luis Munoz Marin International Airport in San Juan to Atlanta. This flight had to return to its gate due to an unruly passenger. After law enforcement removed the passenger, the flight proceeded to its destination, arriving with a delay of one hour and six minutes.

A Delta spokesperson commented on the situation: "Delta has zero tolerance for unruly behavior as safety for our customers and crew is our top priority."

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Unruly behavior on flights can lead to serious consequences. According to Yahoo News, such actions are violations of federal law and can result in fines up to $37,000 by the FAA or even criminal charges if multiple infractions occur. The TSA also enforces a zero-tolerance policy, potentially revoking TSA PreCheck status for disruptive passengers.

The FAA has recorded an increase in incidents of unruly behavior from 2022 to 2024 compared to previous years. Notably, 2021 saw a significant spike with more than twice the number of incidents than other years, largely attributed to non-compliance with COVID-19 mask mandates as reported by NPR.

FAA spokesperson Ian Gregor noted: "Based on our experience, we can say with confidence that the number of reports we've received during the past several months are significantly higher than the numbers we've seen in the past."

Sara Nelson, president of the Association of Flight Attendants at that time, highlighted increased hostility towards flight attendants enforcing mandates: "We've never before seen aggression and violence on our planes like we have in the past five months," she stated.

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