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Delta celebrates centennial with release of "Delta Difference" report

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Delta celebrates centennial with release of "Delta Difference" report
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Mauricio Parise, Vice President - Brand Experience Design | Delta Air Lines

Delta Air Lines has released its 2024 "Delta Difference" report, marking a century of operation. The airline emphasizes its commitment to putting people first and shaping its practices around employee care, customer service, community engagement, and environmental sustainability.

CEO Ed Bastian commented on the company's milestone year: "Delta embarked on our 100th year in 2024. While some companies credit innovation or leadership for this kind of milestone, at Delta, it’s because of our people, who are the Delta Difference, that we’ve made it this far and will continue soaring into the next century."

The company began publishing Corporate Responsibility Reports in 2009 as part of its transparency efforts. These reports outline Delta's journey toward a sustainable and inclusive business model.

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Ed Bastian further stated: "Rooted in our people and culture, the Delta Difference has been our strongest competitive advantage for 100 years. Every day, in everything we do, our more than 100,000 employees live out our core values of Integrity, Care, Resilience and Servant Leadership by delivering welcoming, elevated and caring service. We remain committed to attracting, retaining and developing people who understand and are committed to delivering the high-quality service that Delta has long been known for."

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