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Delta Honor Guard marks two decades honoring fallen heroes

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Delta Honor Guard marks two decades honoring fallen heroes
Policy
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Captain Jim Graham, S.V.P. – Delta Connection and CEO of Endeavor | Delta Air Lines

One evening at the Atlanta airport, Tom Schenk, a coworker and 20-year Navy veteran, noticed a Marine saluting a coffin wrapped in cardboard as it descended from a belt loader. The area was busy, leaving the casket and escort unattended. The casket held her brother, who had been killed while protecting fellow Marines during an ambush.

Moved by this moment, Schenk reached out to Gary Landerfelt to create a plan to prevent such occurrences on the Delta ramp. Together, they formed the Delta Honor Guard.

Schenk connected with veterans and staff across the airport and acquired flags and vests. Landerfelt drafted their mission and procedures and served as the Honor Guard Chaplain. They also designed Challenge Coins for escorts and families of the deceased.

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With approval from Delta's Board of Directors and support from Atlanta Worldport Vice President, the first Honor Guard service occurred on July 20, 2005, when General William Westmoreland’s remains arrived at gate A-26. Their efforts quickly spread in the military community.

Although working night shifts posed challenges in recruiting volunteers for both day and night ceremonies due to volume, hundreds of services were conducted in the first year and a half. "It was an honor — but also an emotionally draining experience," said Landerfelt.

Some moments were particularly emotional; one involved receiving only an eight-inch wooden cube representing all that could be found of one individual. Not every moment was sorrowful; some were uplifting as passengers became escorts of heart during ceremonies.

An Army Sergeant escort once spoke to customers aboard a flight: “Today, all of you are escorts — escorts of the heart.” Passengers watched in silent respect until services concluded. The Sergeant later thanked each guard member personally.

Over two decades since its inception, Delta’s Honor Guard has cared for over 10,500 fallen heroes' remains across several airports beyond Atlanta including Detroit; Minneapolis; Salt Lake City; Washington D.C., among others.

The Honor Guard represents just part of Delta's commitment towards armed forces—a significant element within company culture where nearly 12 thousand veterans are employed—supporting those serving or having sacrificed for their country.

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Organizations Included in this History
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