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Air New Zealand returns damaged Boeing 777 after ground collision

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Air New Zealand returns damaged Boeing 777 after ground collision
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Nathan McGraw Chief Safety and Risk Officer | Air New Zealand

Air New Zealand has successfully returned a Boeing 777-300ER to its home base in Auckland after the aircraft sustained damage during an incident in Brisbane, Australia. The aircraft was involved in a collision with a jetbridge on May 22, which resulted in a small hole just below the cockpit windows.

Despite being grounded for three days following the incident, Air New Zealand reported minimal disruptions to its flight schedule as the widebody was already slated for maintenance. On May 25, the damaged aircraft, registered as ZK-OKN, departed from Brisbane Airport on flight NZ6000 and flew back to Auckland at an altitude of around or below 9,000 feet without pressurization. This special flight carried no passengers or cargo.

Nathan McGraw, Chief Safety and Risk Officer of Air New Zealand, stated that engineers consulted with Boeing to devise an appropriate repair plan. He confirmed that the return flight across the Tasman Sea was unpressurized due to safety considerations.

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The collision occurred while the aircraft was being pushed back from a gate at Brisbane Airport. The jetbridge punctured a 7-centimeter hole near the captain’s window. Flight NZ145 from Brisbane to Auckland was canceled as a result of this incident, with affected passengers rebooked on other flights.

Data indicates that this particular Boeing 777-300ER has been part of Air New Zealand's fleet since February 2011 and is one of ten such aircraft operated by the airline. Despite their age—averaging over 13 years—Air New Zealand plans to retrofit these planes with new business class seats by late 2026.

Jeremy O’Brien, Chief Commercial Officer of Air New Zealand, revealed that while they intend to keep operating these aircraft for another five years, there are plans to transition exclusively to Boeing 787s for widebody operations in the next decade.

The airline concluded its fiscal half-year with a net profit of NZD106 million ($63.6 million), despite carrying fewer passengers compared to previous periods.

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