Hawaiian Airlines seeks multilingual flight attendants amid network expansion

"We learn how to compartmentalize information and work under pressure so we can act quickly," Kanoe said. She highlights the importance of finding a personal learning style early on to meet the high expectations set during training.

The role also emphasizes first impressions and grooming standards. "I think it’s important to hold yourself to a standard," Kanoe noted, underscoring that grooming is integral to maintaining professionalism.

Flexibility is one of the job's main perks. Flight attendants have control over their schedules through bid systems that allow them to adjust their flights based on personal needs or preferences. "The nice thing about a bid schedule is that you can always tweak it," Kanoe said.

A strong sense of community exists among Hawaiian Airlines crew members, which Kanoe describes as an 'ohana culture.' This supportive environment helps new employees adapt quickly by seeking advice from more experienced colleagues.

Empathy plays a crucial role when dealing with passengers facing difficulties during travel. "Travel can be stressful for some people...so I feel it’s important to keep that in perspective,” she stated.

Flight attendants' primary focus remains safety rather than just service delivery: “People think we’re strictly for service, but we’re always safety professionals before we’re service professionals,” according to Kanoe.

Through her experiences at Hawaiian Airlines, Kanoe has found fulfillment beyond initial expectations: “I feel really blessed to travel the world representing Hawaiian Airlines."