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Delta Air Lines is actively working to restore operations and assist customers affected by severe storms at its Atlanta hub. The storm on Friday night led to hundreds of system cancellations for Saturday, with more delays and cancellations expected as the airline works to reset aircraft and reposition flight crews safely.
The airline advises customers to use the Fly Delta app for the latest flight information and rebooking options. Thunderstorms brought rain, lightning, hail, and hazardous winds, causing an evacuation and temporary power loss at the ATL air traffic control tower. Over 100 aircraft required inspections due to hail damage, which were completed by Saturday morning.
Erik Snell, Delta’s Chief Customer Experience Officer, expressed apologies in a message to customers: "You expect and deserve the industry-leading reliability and service that Delta people have long worked to deliver. That’s why, when we fall short, we work around the clock to make it right."
